Maruti E.

Experience

• 

  Jasper Industries Pvt Ltd

  Jul 2015 - Jul 2018

  Sales Executive

  • Executed local, regional, and national marketing initiatives, driving a 25% increase in sales through proactive sales techniques and effective negotiation skills.• Closed 36 new sales within one year, significantly contributing to overall revenue growth and expanding market presence.• Engaged with hundreds of customers across competitive market locations to understand vehicle applications and tailor solutions, resulting in a 30% increase in customer satisfaction.• Maintained regular communication with key influencers and financiers, leveraging these relationships to support sales efforts and increase volume and revenue growth.• Organized and participated in marketing activities within my territory, effectively boosting brand visibility and driving customer engagement.• Conducted regular follow-ups to ensure customer satisfaction, addressing vehicle performance and issues promptly, which contributed to a 40% increase in repeat business.• Enhanced advertising success by increasing engagement rates through effective social media and digital marketing strategies, contributing to a 20% rise in brand awareness. Show less

• 

  Automotive Manufacturers Private Limited

  Aug 2018 - Aug 2019

  Sales Team Lead

  • Achieved the highest branch volumes three times in a single year, demonstrating exceptional team performance and sales potential.• Launched key models, including the Marazzo, XUV 300, and Thar, in our showroom, effectively engaging automobile enthusiasts and driving sales growth.• Collaborated with multi-utility customers to assess their needs, resulting in a 40% improvement in client satisfaction ratings through timely and tailored services.• Provided tailored solutions for owned taxi customers, enhancing service quality and driving a 25% increase in customer retention through proactive communication and support.• Increased overall customer satisfaction by effectively resolving service-related issues, achieving a 50% reduction in customer complaints and fostering long-term relationships.• Resolved breakdown issues efficiently, streamlining operations and contributing to a 15% reduction in service downtime across the client base.• Participated in marketing activities to promote products among automobile enthusiasts, significantly increasing brand visibility and awareness.• Maintained an exemplary attendance record of 90%, consistently arriving on time, which reinforced team productivity and reliability.• Monitored social media and industry trends to identify opportunities for improvement and innovation, resulting in increased engagement with clients and enhanced service offerings.• Participated in training and received certification as a sales member for exclusive products, enhancing product knowledge and sales effectiveness. Show less

• 

  Tata Motors

  Sept 2019 - Sept 2021

  Field Sales Manager

  • Managed a team of 25 across 10 dealership outlets in 2 districts, driving 750 million in annual revenue with an average TIV of 50 vehicles per month. Surpassed sales targets through strategic market research and adherence to best practices.• Increased market share by 50% through strategic model launches, competitive pricing, and targeting underserved markets, achieving 35% growth in rural sales and boosting LCV/ICV market share by 25%.• Closed high-value deals with exceptional negotiation skills, consistently exceeding sales targets and securing maximum funding from financiers to support rural sales growth and improve funding availability in remote locations.• Improved sales performance and exceeded annual targets by 25%, leveraging problem solving, analytical skills, and strong relationships with service and spare parts departments to enhance customer satisfaction and resolve issues promptly.• Led successful service camps and dealer management initiatives across AP & Telangana, driving repeat business and optimizing sales pipelines by 60% through streamlined processes and regular performance reviews. Show less

• 

  VE Commercial Vehicles Ltd.

  Sept 2021 - Oct 2022

  Channel Sales Manager

  • Led a team of 75 across 6 dealerships and 50 outlets, driving performance through tailored training and development programs, achieving revenue targets while enhancing workforce capabilities.• Managed AP & Telangana territory for Eicher Sure Business, executing strategic sales and customer service initiatives, handling transactions worth 250 million, and ensuring seamless delivery and payment processes.• Improved price realization by leveraging negotiation skills and market analysis, expanding market share and building robust relationships with brokers, financiers, and key customer influencers.• Streamlined sales operations through process improvements, optimizing sales pipelines and aligning business plans to meet customer needs, resulting in increased revenue and operational efficiency.• Fostered strong customer relationships, resolving issues swiftly, enhancing satisfaction through personalized product recommendations, and boosting brand loyalty and repeat business. Show less

• 

  Paragon Security

  May 2023 - Dec 2024

  Customer Experience & User Support Associate

  Served as the first point of contact for emergencies and site-related issues, demonstrating strong incident response, crisis management, and customer service skills while ensuring discretion in handling sensitive information. Conducted regular patrols, monitored CCTV & alarms, managed access control & visitor procedures, and implemented risk prevention strategies, contributing to a 10% reduction in security incidents Improved incident reporting efficiency by 15% by standardizing reporting templates and automating data entry, ensuring accuracy in documentation and compliance with safety regulations. Monitored, trained, and evaluated a team of 4 staff, fostering a positive and high-performance work environment, streamlining security protocols, and enhancing overall security operations.Led advanced security training, crisis response coordination, and process improvements utilizing security technology to adapt to evolving threats while ensuring continuous coverage and operational efficiency Show less

• 

  The Source

  May 2024 - Sept 2024

  Sales Associate

  As a Sales Associate at The Source, I led merchandizing efforts, participated in regular training sessions, achieved sales targets, coordinated with team members, and gathered customer feedback to enhance the overall shopping experience.