Nadim Shaikh

Nadim Shaikh

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  • Timeline

  • About me

    Catering Operations Specialist at Qatar Airways

  • Education

    • Rizvi College Of Hotel Management

      1999 - 2002
      3 Years Diploma In hotel Management Hotel/Motel Administration/Management
  • Experience

    • Emirates Flight Catering

      Nov 2002 - Feb 2008
      Team leader

      • Supervisoring preparation of in-flight food to be catered to the different airlines landing on Dubai International Airport.• Supervisoring proper pre-setting meal trays; pack cutlery, arrange the equipment needed on the flight and set up the trolleys.• Ensuring on-time preparation and handling of flights at the same time maintaining the Hygiene Practices and Quality Policies of the company.• Assemble the flight requirement from all the sections according to the galley-loading plan, packing list and menu specification.• Giving hand over to crew on board of the catering provided. Show less

    • Gate Gourmet

      Jun 2008 - Nov 2008
      Duty Manager

      • 24 hours front-end contact for airline customers and third party catering stations duty officers in terms of daily air-catering operations• Coordinate closely with third party production and service provider to ensure products are packed, loaded as specified and delivered to the aircraft on time.• Responsible for timely reporting to Operations Manager and Project Team on all aircraft delays, schedule changes, change of aircraft, etc• Advise the Operations Manager and Project Team of any customer complaints received• Follow up on crew reports, comments on any discrepancies in catering side and take remedial actions according to instructions by Operations Manager• Coordinate with third party production and service provider in ensuring proper arrangement of transportation to aircraft for up-and-off loading, top up activities, etc• Ensure proper documentations and communications are in place, and dispatch information to relevant personnel in timely manner.• Perform other tasks and any adhoc duties as operationally required within the boundaries of this classification• Making good liaison with airline customer ensuring that all the airline specification is followed. Show less

    • Cafe Coffee Day

      May 2009 - Apr 2017
      Manager-Airline catering Operations

      • Heading Airline catering Division of Café Coffee day which is handling on-board catering for Go-Air under sale-on-board module. • Monitoring all the activities of Catering operation.• Planning & procuring required items as per menu list which includes both perishables & non-perishables.• Negotiating the prices vendor for different product as per requirement.• Vendor Management which includes on time order placing/on time receival of products orders.• Driving sales and developing new income streams.• Taking action to investigate and address all non-compliance of health and safety guidelines• Doing regular food Audits & vendor/caterer Audits & to make sure that caterer is following the required specifications & quality standard.• Store management-Maintaining proper FIFO system. Proper stock availability at store & par stock availability.• Meeting the Airline client on regular basis to maintain good relation with them & any other requirement. Show less

    • Coffee Day Group

      Apr 2017 - Jul 2018
      Sr. Manager-Airline catering
    • Qatar Airways

      Jul 2018 - now
      • Catering Operation Specialist

        Dec 2022 - now
      • Catering Operations Officer

        Jul 2018 - now
  • Licenses & Certifications

    • Intermediate Food Hygiene

      Royal Environmental Health Institute of Scotland