Shanne Cano

Experience

• 

  Donutification Corporation

  Jul 2015 - May 2018

  Monitoring a day to day operation of every shop• Setting a goal how to achieve the monthly target sales• Making weekly projection of a product & inventory of the packaging• Forecasting the daily sales• Delegating the tasks to everyone and trained people• Doing month end report • Completing all assigned tasks and assisting with day-to-day operations.• Participating in meetings, workshops, and other learning opportunities.• Observing and learning from experienced staff members.• Gaining knowledge of company policies, protocols, and processes.

  • Store Supervisor

    Jul 2016 - May 2018

  • Management Trainee

    Jul 2015 - Jul 2016
• 

  Gulf Food Company Americana LLC

  May 2019 - Nov 2021

  Customer Service Specialist

  • Interact with Customers such as Greetings and eye contact• Maintaining a fast speed of service• Resolving the questions and concerns of guest• Following all safety and security procedures• Process payments in terms of cash, check, and credit card payments using cash registers and digital systems

• 

  InterContinental® Doha Beach & Spa

  Nov 2021 - Mar 2024

  • Greet VIP guests as they approach the club lounge and provide them with assistance in seating.• Offer complimentary drinks to guests and ask if they would like additional servings.• Respond to guests’ inquiries regarding hotel and lounge features and services and address any specific concerns regarding services and premises.• Prepare buffet areas and ensure that all necessary food and beverage items are presented in an appealing manner.• Perform follow-up duties to ensure continuous guest satisfaction and take orders for additional services. Show less

  • F&B Captain

    Apr 2023 - Mar 2024

  • F&B Captain

    Nov 2021 - Mar 2023