Joe Chacko

Experience

• 

  Deloitte Consulting

  Jan 2003 - Jan 2005

  Analyst
• 

  Wipro

  Jan 2005 - Sept 2022

  . As pre-sales head, worked on proactive and reactive proposals for multiple global customers. Worked with platform partners like Mendix, OutSystems, Quickbase and Newgen.. Worked with internal growth office and partners to jointly explore opportunities at existing and new accounts. Built solutions for customer use-cases in Content Automation and Low-Code application development. Worked with partner organizations in joint Go-To-Market activities • As e-Commerce pre-sales consultant, worked on proposals for multiple global customers. The project value varied from USD $700,000 to $2 million.• Worked in customer location to attend workshops with business and technical teams, understood existing systems, did product comparisons based on requirement, prepared proposal with 3 different solution approaches and presented the same to customer IT director • Led team to plan, design and implement applications.• Collaborated with business analysts, developers and technical support teams to define project requirements and specifications• Designed, developed and managed web applications mainly in e-commerce for Manufacturing, Healthcare and Retail domains • Manage a team of 25 members. Guide and monitor them in day-to-day support and maintenance activities.• Ensure team exceeds the SLA expectation of management and customer.• Maintain balanced skill and experience level in team• Take care of shift plan, team’s project related approvals, training nominations.• Weekly and monthly reporting to management.• Present weekly reports to customer managers • Led teams of 4 to 10 members developing e-commerce applications• Guide and review team’s deliverables• Individual contribution towards development activities

  • Lead Consultant, Pre-Sales, Low-Code No-Code platforms, Content Automation

    Aug 2021 - Sept 2022

  • Lead Consultant, Pre-sales - E-Commerce

    Mar 2018 - Jul 2021

  • Lead Consultant, E-Commerce

    Jun 2014 - Mar 2018

  • Project Lead

    Sept 2011 - Jun 2014

  • Technical Lead and Commerce Developer

    Jan 2005 - Sept 2011
• 

  Capgemini

  Jan 2023 - Nov 2023

  Director

  • Responsible for formulating and implementing pursuit strategies for digital customer experience projects. Collaborated with teams across different functions to deliver customized and innovative solutions that met the specific needs of clients• Actively collaborated with the team to review ongoing pursuits, enhance their chances of success by addressing client requirements, and emphasizing the value proposition• Actively participated in proposal development and authoring

• 

  LTIMindtree

  Nov 2023 - now

  Director

  Responsible to lead the pursuit team for Interactice and Low Code Platforms. Collaborated with teams across different functions to deliver customized and innovative solutions that meet specific needs of clients• Collaborate with Business Units and Practice teams to understand opportunity pipeline • Actively collaborate with the team to review ongoing pursuits, enhance their chances of success by addressing client requirements, and emphasizing the value proposition• Actively participate in proposal development and authoring Show less