Carlos Corrales

Experience

• 

  Telmex

  Nov 1999 - Feb 2005

  IT Shared Service Leader for Peru, Brazil and Colombia

  - Managed Shared Service Center operations and supervised a team of 20 analysts to provide software development and support services for 3 countries- Led project to unify CRM platforms and operational applications in Peru and Brazil- Stablished software development standards, service request management and testing procedures, reducing post-deployment errors by 80%

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  Backus

  Mar 2007 - Mar 2017

  - Led USD 600k project to provide automated daily scheduling for +600 trucks to increase route efficiency in 20%- Implemented Business Intelligence solutions automating +20 KPI and daily reports for +200 end users- Led initiative to increase order fulfillment from 90% to 96% for 6mm orders per year- Developed initiative to reduce sales volatility supported in data analytics, generating savings of USD 1.2mm- Designed GPS solution for tracking sales personnel increasing available time for customer visits in 1 hour per day Show less

  • IT Business Partner Manager for Peru, Ecuador, Argentina

    Jun 2015 - Mar 2017

  • Process and Systems Manager

    May 2013 - May 2015

  • Information Systems Manager

    Mar 2007 - Apr 2013
• 

  Diageo

  Aug 2017 - now

  Project Manager

  - Agile Delivery Manager for Commercial Performance Management (CPM) Program, enabling better, faster decision-making for commercial teams underpinned by a robust data foundation and modern visualization products- Led the deployment of Global CPM solution in Mexico, Kenya, Europe and US, providing actionable insights to +1,500 persons- Used agile methodologies to ensure delivery of products, managing multidisciplinary and international teams- Implemented Salesforce.com in Uruguay and Paraguay to achieve a revenue growth of USD 600k Show less