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Archana Singh

Archana Singh

Professional Sales Representative

Followers of Archana Singh417 followers
location of Archana SinghMelbourne, Victoria, Australia

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  • Timeline

  • About me

    Manager - Business Unit Facing Risk

  • Education

    • Mumbai University Mumbai

      -
      Bachelor's of Banking and Insurance

    • Auckland Institute of Studies

      2011 - 2012
      Post Graduate Diploma in Business and Administration Business/Commerce, General

      Auckland Institute of StudiesPost Graduate Diploma in Business Administration2011 – 2012

  • Experience

    • Spark New Zealand

      Aug 2012 - May 2014
      Professional Sales Representative

      Generating leads, Meeting or exceeding sales goals.Provide direct customer services by informing them of products and services. Make cold calls to prospective clients and inform them about new products and deals.Identify sales opportunities and follow up on existing accounts for business development.

    • IiNet

      May 2014 - Mar 2017
      Sales Professional

      Performing cost-­benefit and needs analysis of existing/potential customers to meet their needs.Presenting, promoting and selling products/services using solid arguments to existing and prospective customers.Expedite the resolution of customer problems and complaints to maximize satisfaction. Coordinate sales effort with team members and other departments.Keep abreast of best practices and promotional trends, Continuously improve through feedback

    • Samsung Electronics

      Mar 2017 - Aug 2021

      Processing escalated issues received from other Samsung Departments, including ASCs, Sales Reps and Service Supervisors & customers.Processing requests for exchange, return or refunds from other departments (e.g. sales, marketing, authorised service centres) when required.Contacting all parties concerned with reference to each case and updating or providing outcome by the end of every business day until resolved.Assist with performing the CS Risk Sensing function within prescribed timeframes.Perform additional tasks as and when requested or required by the Company and as instructed by the Manager or delegate. Show less

      • Credit Control Executive

        Jul 2019 - Aug 2021

      • Marketing Claims Executive (General Accounting)

        Jun 2018 - Jun 2019

      • VOC Case Officer

        Mar 2017 - Jun 2018

    • ASB Bank

      Aug 2021 - Oct 2022
      Supplier Risk Analyst

      Responsible for driving cross-functional working group meetings for presenting riskassessments received across the bank in order to obtain assurance over riskassessments. Review Sourcing Risk Assessments (SRA) to ensure accuracy and completeness with akey focus on complying with RBNZ's BS11 Outsourcing Policy. Advice, guide and support stakeholders on the policy requirements

    • Tabcorp

      Oct 2022 - Mar 2024
      Risk and Compliance Advisor - Corporate and Media

    • Hostplus

      Mar 2024 - now
      Manager - Business Unit Facing Risk

  • Licenses & Certifications