Steve Sherwood, PMP, CSM, ITIL

Steve Sherwood, PMP, CSM, ITIL

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  • Timeline

  • About me

    Sr. Project Manager at Southwest Airlines

  • Education

    • University of Washington, Michael G. Foster School of Business

      -
      BA BA
  • Experience

    • Nokia

      Jan 2000 - Jan 2006

      Managed a major SAP enterprise system upgrade and managed SAP and process supply chain projects. Designed, deployed, and supported a customer facing online solution. Established a regional program office in building processes and tools to ensure successful project deployments. Adopted and developed program office methodology in achieving best practices. Coached Project Managers in meeting business objectives.

      • Sr. Project Manager

        Jan 2001 - Jan 2006
      • Program Manager

        Jan 2000 - Jan 2001
    • Nokia

      Feb 2006 - Aug 2012

      Delivered SAP solutions to help improve the Americas supply chain. Designed a replenishment and fulfillment model for the North America online channel. Expanded business capabilities using cutting edge technology. Led a Project Management Office team that delivered technology and process solutions for a global supply chain.

      • Sr. Project Manager

        Jul 2008 - Aug 2012
      • PMO Manager

        Feb 2006 - Jun 2008
    • Dell

      Jul 2012 - Oct 2012
      Senior Project Manager Security Systems

      Transitioned client's IT Security solutions to Dell.

    • AIG

      Oct 2012 - Nov 2018
      Director & Program Manager

      Deliver infrastructure solutions for internal business partners. Implement project management methodology,

    • Southwest Airlines

      Dec 2018 - now
      Sr. Project Manager

      Implemented GDS to Southwest. Enhanced partnerships and capabilities with GDS partners Travelport, Sabre and Amadeus. This all introduced a new channel for Southwest generating billions in new revenue.

  • Licenses & Certifications

    • Certified Scrum Master

      Scrum Alliance
    • Change Agent

      Change First Ltd
    • Collaborative Planning and Forecast Replenishment (CPFR) Certification

      Voluntary Interindustry Commerce Solutions
    • ITIL V3

      ITIL
    • Project Management Professional (PMP)

      Project Management Institute
    • Project White Belt 2010

      International Institute for Learning, Inc.