
Kaci Prouty
Asst. to the Owner/Office Manager

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About me
Podcaster, Speaker, Admin. Professional, Mom Coach, EQ Coach, Workshop Facilitator
Education

Aiken Technical College
2008 - 2008Certificate Certified Nursing Assistant
Experience

Holton Marine
Jun 2000 - Aug 2014Asst. to the Owner/Office Manager• Manage all aspects of the front office – accept/process payments, cash register, retail sales, phones, filing, customer service, bills of sale, inventory, ordering, pick up/drop off, data entry, bookkeeping, AR/AP, and all other duties as assigned by owner. (as needed basis only-FT summers)

NOVO Wellness
Jan 2008 - Mar 2009Referral Coordinator/Medical Asst./Front Desk• Maintain confidentiality by following HIPAA guidelines, front desk check in/out, accept and process payments, phones, filing, customer service, medication refills, schedule incoming/outgoing referrals, insurance pre-certifications and prior authorizations, assist physicians with vital signs, medical history, procedures, ect. Follow opening and closing procedures. All other duties as assigned by practice administrator.

Sports Plus Physical Therapy
Dec 2013 - Mar 2015Office Manager• Supervise administrative/therapy assistants; Onboard and train all new hires on computer systems and policies and procedures of office; Manage all aspects of the front office- phones, enter patient charges, verify and enter benefits, help sale available products and equipment to patients, obtain prior authorization for required patients, schedule patients, incoming referrals, manage worker’s comp, check in-out, monthly patient statements, AR and daily/monthly reports; assist therapists when necessary. Show less

ADP
Apr 2015 - Aug 2020• Small Business Service Sales administrative support. Remotely support 2 Regional VP’s (Charlotte and SC) with 30-35 people each. Perform clerical, administrative, and general office duties of a responsible and confidential nature. Organize and maintain documents and follow up as needed. Compile and create presentations for weekly and monthly recognition meetings. Help coordinate off site meetings and assist with schedule management. Coordinate and track activity of internal associates. Maintain employee database as required. Provide support to other members of management and department as requested. Compile and analyze daily, weekly and monthly reports. All other duties as assigned by management. Show less • MAS DM/Leaders; Calculate commission payments for US associates based on roll call rules and policy interpretation for all sales associates, management and non-management on both quota and tier based plans; Accountable for a thorough review of all payruns, thereby ensuring all items are up to date and documented aligning with SOX controls; Perform weekly maintenance to CRM (commission personnel system) to update sales roles by interpreting the sales compensation job matrix to determine the correct sales role and make office changes to insure accurate compensation calculation; Perform weekly maintenance to quota, salary and target incentives to insure accurate compensation calculation; assist in new hire training and onboarding; train sales associates on compensation plans and IC systems; all other duties as assigned by management. Show less
Regional Sales Administrative Assistant
Jan 2019 - Aug 2020Commission Specialist
Sept 2016 - Jan 2019Associate OTI Specialist
Apr 2015 - Sept 2016

Aiken Physicians Alliance
Jun 2021 - Apr 2022Administrative Coordinator
For God So Loved The Mom
Dec 2021 - nowPodcasterChristian mom podcaster and speaker. Using my life experiences to give others hope!

ADP
Apr 2022 - Sept 2022Implementation Specialist
Savannah River Nuclear Solutions
Oct 2022 - nowAdministrative specialist for SRNS payroll
Sr. Administrative Specialist-Project Controls
May 2024 - nowSr. Administrative Specialist-Payroll
Oct 2022 - May 2024
Licenses & Certifications

Certified Professional Workshop Facilitator
Transformation AcademyAug 2021
Professional Administrative Certification of Excellence
American Society of Administrative ProfessionalsNov 2019
Certified Emotional Intelligence Coach
Transformation AcademyDec 2020- View certificate
.webp)
Certified Administrative Professional (CAP)
International Association of Administrative Professionals (IAAP)Oct 2025
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