Stephanie Bianca Remo

Experience

• 

  Flas Industries Inc.

  Sept 2014 - now

  ADMS Technical Support/SCADA Engineer

  - Reports and assists the Head Project Engineer on the various project lifecycle activities from initiation to closure.- Works closely with Schneider Electric (SE) PHIL, Schneider Electric (SE) DMS NOVI SAD SERBIA and MERALCO in analyzing the identified technical requirements as well as coordinating them to concerned parties to ensure alignment; utilization of issue tracking tools (Bugzilla, Salesforce, ServiceNow) and test tool (Test Link)- Acts as a single point of contact for phone calls and emails regarding ADMS related incidents, requests and inquiries- Provides 24/7 technical assistance to Meralco following strict Service License Agreement- Assists SE DMS in the deployment of Hotfixes and patches to client workstations- Assigned in installation of all ADMS UI to client workstations - Daily tracking of system utilization, servers and services, quality, and performance of ADMS application in production- Assists Meralco in all ADMS related (Infrastructure Management) activities such Windows OS Patching, VMware Upgrade and Networker Installation Show less