Ronan Doceul

Experience

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  Philips Consumer Electronics

  Jul 2004 - Jul 2005

  Trade Marketing Assistant
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  Orange France

  Jan 2007 - Jul 2007

  Junior Product Manager

  Junior Product Manager on the new Orange loyalty program « Davantage mobile »• Managing the recruitment plan• Coordination of e-marketing actions• In contact with e-marketing, Internet and Communication departments• Drafting of marketing briefs

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  PowerVote S.L.

  Jul 2007 - Dec 2009

  Business Developer

  PowerVote S.L., spanish subsidiary of Générale Multimédia (V.I.E.). Sale of interactive solutions for the animation of meetings• Prospecting and Sales Development• Management of projects and clients training • Customer needs and issues analysis• Qualitative and Quantitative Reports (Billing, conversion rate• Numbers:- 2009 Objectives: 180k€ Results: 100% of target- 2008 Objectives: 160 k€ Results: 120% of target

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  BEST BUY EUROPE

  Jun 2010 - Feb 2013

  Best Buy Europe Group• Definition of Product Training Roadmap – Mobile devices and offers• Implementation of e-learning campaigne-learning / Serious Game / Podcasts Conception / Launches / ROI• Conception of Strategic Communication tools• Animation of a network of sellers 'Product Specialists'• Implementation of a technical training program (6 months) for "service experts"Induction program for "Geek Squad" jobPlanning / Business Plan / Program / Selection• Concept Stores Training program Show less

  • Training Consultant

    Apr 2012 - Feb 2013

  • Product & Tech Training Manager - Phone House France

    Jun 2010 - Feb 2013
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  Connecthings

  Mar 2013 - Nov 2015

  Customer Success Manager

  Implementation of contactless mobile solutions (NFC / iBeacon / QR)Applications: Smart City, Shopping solutions, Transportation, Events ...• Consulting, support and client training (France & Spain)• Presales and responses to tenders• AGILE project management• Functional specifications and team briefing • Launch of projects and services monitoring • Coordination of providers involved in projects• AdTag SaaS platform settingsExample of implemented mobile services:• Contactless Barcelona - Real time information service• SmartMadrid - Transport passenger information service• TBC Temps Réel - Transport passenger information service, Communauté Urbaine de Bordeaux• StrasPlus - Real time information service, Communauté urbaine de Strasbourg• MuCEM, Museum of European and Mediterranean Civilisations (Marseille) - Mobile audio guide service• Mobile World Congress 2014 (GSMA) - Real time information for GSMA Congress attendants Show less

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  Viseo

  Feb 2016 - Jul 2023

  - Innovation Business Partner - Business owners Support and Consultancy #DesignThinking #Facilitation #Workshops #Coaching #Co-creation - Animation and coordination of digital innovation activity with internal Accor customers- Innovation partnerships management (Google / Amazon / Microsoft)- Open Innovation - Scoping & Strategic Definition, Student Challenges- Organization of the Innovation Steering Committee (Comex)- Start-Ups Sourcing and New SolutionsMain topicsMobility | Natural User Interface | Distribution & Optimization | Guest Technology | Personalization | Artificial intelligence | IoT Show less Within the Digital Department, Product Manager for CultureBox offer (Agile -Scrum Methodology)Culturebox: digital offer dedicated to France Télévisions cultural offer (web and webmobile ).The platform propose a free and large range of live shows, with more than 500 shows per year (opera, dance, theater, concerts) and the latest cultural news.- Strategic definition- Product vision: Workshops coordination- KPIs monitoring- Backlog and release plan management - Product Team Management- Stakeholder support Show less Within the PSA Digital Factory, Product owner for "Light Commercial Vehicles Configurator"Agile Scrum methodologySponsor: LCV Business unitBusiness owners: Citroën & Peugeot Digital Teams - Organization of qualification workshops (Personas, Innovation games ...)- Implementation of User tests- Formalization of Product Vision- Product backlog constitution- Release plan (MVP & planning)- Writing of user stories- Organization / participation in SCRUM method rituals- Preparation and animation of Sprint reviews and Sprint planning- Communication and presentation of the product to the different internal departments- Filials animation and support (Presentation of new features and back office support) Show less

  • Manager - Practice Product & Innovation

    Dec 2015 - Jul 2023

  • Product Owner Partnerships Airlines - Accor

    May 2022 - Nov 2022

  • Coach Design Thinking - Orange

    Dec 2021 - Apr 2022

  • Customer Experience Program Manager - Kingfisher France

    May 2020 - Jun 2021

  • PMO – Open Innovation project manager - Accor

    Feb 2019 - Apr 2020

  • Innovation Factory Manager - Accor

    Oct 2018 - Feb 2019

  • Product Manager - France Télévisions

    Oct 2017 - Jun 2018

  • Product Owner - PSA

    Feb 2016 - Sept 2017
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  Kazaar

  Sept 2024 - now

  Head of Customer Success