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Deepak Singh

Deepak Singh

Customer service

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location of Deepak SinghMontreal, Quebec, Canada

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  • Timeline

  • About me

    Marine Navigation & Communication Service Engineer | Gold Medalist | B.E | M.B.A

  • Education

    • Dr. A.P.J. Abdul Kalam Technical University

      2016 - 2018
      Master of Business Administration - MBA International business/Marketing/Entrepreneurship I-Div with Honors

      Activities and Societies: ➽ International Business, Marketing & Entrepreneurship development. Learning & Application of followings: ❉concept and understanding of International business. ❉development of Entrepreneurship, Understands the difference between manager and leader. ❉Implementation of Marketing strategy. ❉Understanding of cross cultural Management, ❉Aligning the business to International Trade and Law.❉Principle of Professional ethics, ❉understanding of Organizational Behavior which helps to predict and control human behavior.❉Customer… Show more Learning & Application of followings: ❉concept and understanding of International business. ❉development of Entrepreneurship, Understands the difference between manager and leader. ❉Implementation of Marketing strategy. ❉Understanding of cross cultural Management, ❉Aligning the business to International Trade and Law.❉Principle of Professional ethics, ❉understanding of Organizational Behavior which helps to predict and control human behavior.❉Customer Negotiation, deal maker, building client relationship.❉Business Research methodology.❉Consumer behavior, Maintaining supply and demand, Quality control. ❉Digital Marketing, connecting with customer. ❉International Logistics & export import documentation.❉Strategic Management to meet the organisation goal Show less

    • Furuno Electric Co. LTD, Japan

      2016 - 2016
      Technical Training Course in Marine Electronics Electrical and Electronics Engineering First Class

      Activities and Societies: Furuno Technical Training @Japan ❉Hands on experience on Furuno navigation & communication products.❉Learnt the installation, connection & commissioning of marine electronics. ❉Troubleshooting experience on Marine Electronics.❉Insight view of customer service. ❉On board model code of conduct & reporting procedure.

    • Board of High School and Intermediate Education

      2008 - 2010
      Sanatan Dharm Inter College Physics, Chemistry, Mathematics Distinction in all subjects

      Activities and Societies: National Cadet Corps (NCC) 2 UP SQN NCC Meerut, C certificate Intermediate (Physics Chemistry Maths), Distinction in all subjects

    • Amet University Chennai

      2010 - 2014
      B.E(ELectrical and Electronics Engineering-Marine) Electrical and Electronics engineering (Maritime Studies) Gold Medal 🥇 , CGPA: 9.47

      Activities and Societies: Bachelor of Engineering- Marine Electrical & Electronics Highlights: ❉Engineering Physics & Mathematics,❉Marine Engineering(fluid Mechanics/thermodynamics/boiler),❉Electrical Machines(Motor,Alternator, DC machines etc.),❉Power Electronics, Active & passive electronics components❉Microprocessor & Micro-controller, ❉Pneumatic, Hydraulic & Electrical control system,❉Sensors & Transducers, ❉Electromagnetism, ❉Marine Electrical Technology(Bus bars,Starters, emergency generator, Main Engine, Auxiliary engine etc)… Show more Highlights: ❉Engineering Physics & Mathematics,❉Marine Engineering(fluid Mechanics/thermodynamics/boiler),❉Electrical Machines(Motor,Alternator, DC machines etc.),❉Power Electronics, Active & passive electronics components❉Microprocessor & Micro-controller, ❉Pneumatic, Hydraulic & Electrical control system,❉Sensors & Transducers, ❉Electromagnetism, ❉Marine Electrical Technology(Bus bars,Starters, emergency generator, Main Engine, Auxiliary engine etc), ❉Solid state drives, ❉High voltage on shore & ships, ❉Electrical protection & switch gears, ❉AC & DC generation, Transmission & distribution, ❉Power Factor & losses. Show less

  • Experience

    • Marry brown restaurant

      Sept 2011 - Feb 2012
      Customer service

      ➽ Part time job during Graduation, Customer Service

    • Radio Holland

      Aug 2014 - Aug 2020
      Marine Navigation & Communication Service Engineer

      ❋ Carrying out Installation, connection, interfacing, commissioning, troubleshooting and maintenance of Navigation and Communication equipment on board ship as a Service engineer.❋ Upgrading the software of Navigation & Communication equipment to comply with latest regulations. ❋ Retrofit installation of equipment(such as GPS, VHF radio, MF/HF radio, Radar, ECDIS, INMARSAT C, VDR, AIS etc.)❋ Gyro compass overhauling & repairs of all the manufacturers (Anschutz, Sperry Marine, Yokogawa, Tokyo Keiki, Simrad etc.)❋ In depth knowledge of Furuno Electric equipment. ❋ Bridge equipment NAVCOM inspection❋ Speed log & Echo sounder transducer replacements. ❋ ECDIS repairs, system software upgrade, loading of license, charts & weekly updates❋ Working on serial communication RS 232, RS 422, NMEA, Digital, Analog & ethernet signals.❋ Remote support to customers & solving the technical problems remotely. ❋ Preparing quality service reports.❋ Analyzing the prerequisite of the sales & service call, accordingly preparing for the attendance and carrying necessary spare parts, tools & test equipment.❋ Analyzing of installation/retrofit projects and assisting the sales representative. ❋ Coordinating to clients & interdepartmental Coordination. ❋ Spare parts preparation and assisting to maintain fast moving spare parts.❋ Building customer relationship. Hands on Experience: ☛Radar, Chart Radar ☛Gyrocompass, Magnetic compass ☛ECDIS, MFD☛VDR, SVDR☛GPS, VHF radio ☛MF/HF(SSB) radio ☛AIS, PA ☛Speed log, satellite speed log ☛Echo sounder☛GMDSS, INMARSAT C, SSAS, LRIT, SART,EPIRB ☛Wind sensor ☛BNWAS☛PMR Radios & Repeaters Show less

    • Mackay Communications, Inc.

      Sept 2020 - Oct 2023
      Marine Navigation & Communication Service Engineer

      A dedicated & Goal oriented Engineer, I take ownership of my work.

    • Alliance Nav Inc.

      Dec 2023 - now
      Marine Field Service Engineer

  • Licenses & Certifications

    • Danelec VDR DM 100

      Danelec Marine A/S
      Jan 2018

    • Sperry Marine Northrop Grumman : Gyro

      Radio Holland
      Aug 2014

    • FURUNO Chart Radar, Marine Radar, Electronics Chart display & Information system(ECDIS), Sattelite Speed log, AIS

      Furuno Electric Co., Ltd
      Dec 2016

    • Furuno NAVCOM Equipments

      Furuno Electric Co., Ltd
      Aug 2014

    • Cassens & Plath: Magnetic Compass

      Cassens & Plath GmbH
      Jan 2016

    • Raytheon Anschutz Gyro

      Radio Holland
      Aug 2014

    • Tokyo Keiki/Tokimec Gyro

      Radio Holland
      Aug 2014

    • Furuno VDR

      Furuno Electric Co., Ltd
      Dec 2016

    • Yokogawa Denshikiki Co., Ltd: Gyro compass

      Yokogawa
      Aug 2014

    • JRC Radars

      Radio Holland
      Jan 2015

  • Honors & Awards

    • Awarded to Deepak Singh
      MBA degree with Honors Dr.APJ Addul kalam university Jun 2018 Received Post graduation honors degree from AKTU technical university
    • Awarded to Deepak Singh
      Gold Medal AMET University May 2014 University 1st Rank
    • Awarded to Deepak Singh
      Distinction Uttar Pardesh Secondary Education Board Apr 2010 Passed with Honour

  • Volunteer Experience

    • Army cadet

      Issued by NATIONAL CADET CORPS - India on Jun 2008
      NATIONAL CADET CORPS - IndiaAssociated with Deepak Singh