Azola Luthuli

Experience

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  MTN

  Feb 2007 - Oct 2009

  Sales Consultant

  • Sales (Signing up new lines, Existing lines, Accessories, Sim Swaps)• Customer care• Loading Tasks• Adding customer database• Handling customer queries (Handset and network)• MTN Active• Overseeing store and staff• Assist customers with production selection• Assist customers with product knowledge• Perform all cash sale transactions• Perform all credit and debit card transactions• Conduct periodic reviews of all stock within the department• Facilitate the out of box warranty process for customers Show less

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  Rich Field Graduate Institute of Technology

  Sept 2011 - Oct 2023

  HR Officer

  • Responsible for Head office Functional Departments (Comprises of 11 Departments)• Attend to external and internal enquiries daily• Compile terminations list and send it to IT department for deactivation of accesses for inactive employees• Conduct performance appraisal, review previously completed performance appraisals and compile a report on them• Conduct performance appraisal, review previously completed performance appraisals and compile a report on them.• Complete and send UI19 to department of labour before the 7th of every month• Prepare for monthly payroll• Capture new employees on VIP• Capture staff Leave on VIP• Make changes on existing employees details e.g Banking details, Change of address, etc • Compile pays lip schedules and Send pay slips to designated departments and campuses• Compile termination and consolidate HR departmental monthly report• Collect attendance registers from campuses and verify staff adherence to starting time• Create staff schedule and update it monthly• Prepare IR file when there is a Disciplinary• Compile IR report• Handle the day to day queries from the campuses• Assist employees in completing Provident fund forms• Keep record of all employees personnel files• Sit in for management meetings to present monthly report in absence of the HR director. Show less

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  MANCOSA

  Feb 2019 - now

  Academic Programme Manager

  EE Status: Black African FemaleIm a dynamic individual with 4 years experience in HR and 5 years in Academics augmented by a strong background in Customer service and general administration. Experienced in Human Resources Management (Employee Relations, Recruitment and Selection, Employee Self Service (ESS), VIP Payroll etc). Creative, innovative thinker with effective Human Resources Management & goal setting abilities combined with strong interpersonal, team building and communication skills. I am self-motivated , well mannered with the ability to excel in fast paced environment, communicate effectively at all levels, and adapt readily to new challenges. Show less