
Gregory McCrystal
Benefits Specialist

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About me
HR Professional│Tech
Education

Rutgers University
2013 - 2018Bachelor of Arts - BA PSYCHOLOGY 3.6Activities and Societies: Wrestling team/ club, Phi Sigma Pi National Honor Fraternity Cum Laude

Western New England University
2014 - 2015Business Administration and Management, General 3.7Activities and Societies: Alpha Lambda Delta Honor Society, Wrestling team
Experience

Premier Health Benefits LLC
Jun 2015 - Dec 2016Benefits Specialist• Initiated employer benefit meetings with a positive attitude, and simplicity so the clients understood their choices • Guided clients carefully through enrollment process to ensure all paperwork was completed timely and correctly• Responded with confidentiality to client benefit questions to maintain nearly 100% retention rate of firm

Picture the World LLC
May 2017 - Jun 2017Psychology Intern• Developed and delivered a presentation on “Deconstructing Masculinity” and Stress Management to adult students to increase understanding of mental health

BJ's Wholesale Club
Oct 2018 - Aug 2020• Streamlined recruiting, sourcing, and payroll processes to ensure weekly management tasks were completed on time• Resolved team member complaints by listening intently, making necessary changes, and using HRBP for support• Spearheaded “Star of the Month” process to be selected timely and motivated team members to excel• Utilized PeopleSoft to update employee information, obtain turnover metrics, and maintain data integrity in HRIS• Directed HR Assistant to decorate the break room monthly, and maintain staffing through aggressive sourcing • Informed Covid-19 impacted team members of greatest option between LOA, Aisle Help (Company charity), or sick time in order to keep them and the team safe, while being paid sufficiently• Enforced Covid-19 precautions including cart sanitation, cleaning laps, capacity limits, and social distancing • Paid attention to detail by monitoring supply ordering process to prevent borrowing supplies from other clubs Show less • Developed a 30-day review process to provide effective feedback, which led to a decrease in turnover• Launched the open enrollment process with the help of the management team to: ensure wellness discounts were communicated, everyone knew their eligibility status, and held individual meetings with all of those benefit-eligible• Coached team members with hygiene complaints using clear communication and providing materials if necessary• Sustained recruiting with accurate requisitions, strong initiative in onboarding, and communication with managers• Coordinated a mass-hiring day event through Indeed which led to a 10% increase in staffing and 12 job offers• Boosted staffing percentage to 90% after 2 months with frequent interviews and informing candidates of all openings• Oversaw club training completions through use of a weekly learning needs report resulting in 90% completion rate Show less
Human Resources Manager
Feb 2020 - Aug 2020Human Resources Specialist
Apr 2019 - Feb 2020Human Resources Clerical
Oct 2018 - Apr 2019

Amazon
Aug 2020 - Jan 2024Human Resources Partner• Simplified the school accommodation process by directing associates to the self-service chatbot in A to Z instead of using a site computer which improved the customer experience and reduced time for the HR team• Launched Students@ a new affinity group to help promote Career Choice, Career Skills, and development for the 3,000 associates at PHL7 for their growth within and outside of Amazon• Drove New Hire Training completions up by an average of 54% from week 44 to the end of Peak by taking ownership of the project and partnering with Operations for support• Simplified the Orientation process by presenting to separate rooms over a video call in order to comply with social distancing, and created a video recording to be used in case of emergency when HR wasn’t available for Orientation• Revitalized the engagement buddy program to earn trust between Operations and HR and train new managers inbasic HR questions so they could assist their associates• Acted as POC for mass schedule changes by utilizing Excel in Smartforms, by paying attention to detail and breaking down each request to minimize errors by our supporting HR teams• Moved to the night shift in a stretch-BP role to hire and develop the best new Associate Partners and assist current nights HRBP with BP standard work including one on one tracking, Production meetings, and SPPR• Earned trust of support departments (Safety, Procurement, IT, Learning, Maintenance) by meeting weekly with support leaders and being their POC for all HR needs, partnering with their regional HR support, and assisting in their projects• After appeal entries nearly doubled from January to February, the appeals process was rolled out to the entire team to gain support, trained each team member, and sent out weekly progress updates to maintain SLA Show less
Licenses & Certifications

CPR
American Heart AssociationJun 2018
First Aid
American Heart AssociationJun 2018- View certificate

Associate Professional in Human Resources (aPHR)
HRCIMay 2020
Volunteer Experience
Field Research Assistant
Issued by Rutgers University on Sept 2017
Associated with Gregory McCrystalNew Member Educator
Issued by Phi Sigma Pi National Honor Fraternity on Sept 2017
Associated with Gregory McCrystal
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