
Kevin Nieves

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About me
Proven leader in program management with success in growth and operational strategy. Demonstrated expertise in data-driven operations and content development
Education

Lehman College
2009 - 2015Bachelor of Arts (B.A.) Studio Art, Computer Graphic ImagingActivities and Societies: Community Engagement and New Student Programs, Lehman L.I.F.E As a part of the Community Engagement and New Student Programs office one contributes to the planning and development of community service opportunities. One must participate and encourage others to join as well.Lehman L.I.F.E (Leaders Involved For Everyone) is an extension of the Community Engagement office at Herbert H. Lehman college. It is a program that involves students traveling around the world to engage in community service opportunities. One must learn from the opportunity to… Show more As a part of the Community Engagement and New Student Programs office one contributes to the planning and development of community service opportunities. One must participate and encourage others to join as well.Lehman L.I.F.E (Leaders Involved For Everyone) is an extension of the Community Engagement office at Herbert H. Lehman college. It is a program that involves students traveling around the world to engage in community service opportunities. One must learn from the opportunity to serve in these various other places and apply what they learned at home and in their communities. Show less
Experience

Children's Museum of Manhattan
Sept 2011 - Dec 2020- Exercised strong leadership in the development and implementation of family programs and curriculum, lesson planning, interdepartmental collaboration on education plans, my staff’s development of lesson plans and programming.- Managed budget staff and operations; recruit, hire, train, payroll, daily supervision, and more. - Lead ongoing professional development and training for staff. - Oversaw all data recording and reporting, developed systems to report data and disseminate results in meaningful ways. Leveraged comprehensive presentation skills to deliver quarterly reports and updates to the executive leadership team.- Led a project restructuring the Education and Public Programming departments at the museum, achieving the museum's lowest turnover rates, and instituted and managed a budget and fiscal accountability program for the department. - Managed diversity, equity, and inclusion goals. Fundamentally changed hiring practices, I broaden the applicant pool with strategic advertising and communications. Increased the diversity among our education professionals by 55%- Managed and served as primary contact for event planning, large scale gala collaboration, city wide festivals, themed weekend celebrations, guest presenters, performers, educators, and entertainers. - Managed development and distribution of departments communications, as well as social media collaboration. - During the COVID-19 outbreak, recognizing museum industry best practices, I led a pivot to producing online content. Working interdepartmentally, we developed at-home learning experiences for children and families. --- Additional Achievements and Recognition - Co-curated and co-designed two New York Times reviewed exhibitions. Also served on planning teams for exhibit development, including but not limited to America to Zanzibar: Muslim Cultures Near and Far, Dynamic H2O (outdoor water exhibit), Hello from Japan, Jazzed the Changing Beat of 125th Street, STEAM Lab. Show less - Managed and supervised a team of 20 part-time educators - Spearheaded the development and implementation of family programs within the museum and through external partnerships, aligning with arts, health, and science curricula. - Developed and implemented a year-round program schedule, fostering deeper connections with diverse communities across NYC and partner organizations. - Led a project to significantly expand the museum's cultural programming, increasing the number of recognized cultural holidays from about 15 to over 50 annually and worked with partners to ensure sensitive execution of programming. - Developed training materials and conducted sessions to address implicit bias practices, resulting in a more objective and inclusive environment. - Served as the museum's primary point of contact, including but not limited to, emergency authorities, guest performers, educators, and VIP guests.-Support visitor services to ensure quality visitor experience Show less
Manager, Public Programs
Jul 2018 - Dec 2020Assistant Manager, Public Programs
Oct 2017 - Jun 2018Education Coordinator
May 2016 - Oct 2017Public Programs Supervisor
Feb 2015 - May 2016Public Programs Technician
Jun 2010 - Jun 2015Public Program Educator
Jun 2009 - Jun 2015UMIGO Technician
Sept 2011 - Mar 2012

CUNY - Herbert H. Lehman College
Jul 2012 - Apr 2013Student Aid
Freelance Graphic Designer
Jun 2015 - Jun 2018Graphic Designer
Jumpstart
Jan 2021 - now- Delivered effective, on-brand, and on-strategy creative assets for Jumpstart outreach materials, websites, email, social media, organic and paid advertising, publications, and events.- Managed the creation and distribution of Jumpstart’s Marketing and Communications content across traditional and digital touchpoints from recruitment events to online fundraising.- Ensured consistency of visual brand and creative vision across the Jumpstart network and all audience touch points and ensured aesthetics were aligned with usability, accessibility, and design standards.- Lead design and management of visual branded assets for special events and products such as the brand and website or branded merchandise.- Supported creation of internal presentations and talking points for leadership teams.- Worked collaboratively across the organization to manage content requests, process, and workflow.- Stood abreast of marketing trends and best practices and communicated new tactics with key organizational managers.- Worked to review campaign performance reports and analysis; implementing learnings to optimize content and engagement and drive results. Show less - Utilizing research, statistics and data I designed and developed a new Alumni Relations & Development department for the institution.- Managed complex projects with strong attention to detail, ensuring all deliverables met the highest quality standards.- Researched and developed programming and content with internal and external partners to coordinate professional development, coaching, and other opportunities for alumni. - Using data and analysis I developed strategies to cultivate and engage alumni, maximizing Salesforce, a proprietary online community platform that I created (The Alumni Hub), various social media, email campaigns, and more. - Spearheaded targeted campaigns and initiatives to create a vibrant community of over 23,000 alumni.- Through targeted engagement campaigns I increased community participation for companywide feedback by 533% Show less - Led a communications data cleanup project; I was able to correct and/or add tens of thousands of data points increasing Jumpstart’s reach and engagement levels- Co-developed a department creation plan for what would become the Alumni Relations & Development department. Analyzing data, goals, targets, and timelines, all the while considering the greater mission of the institution enabling 50, 000 Contacts that were previously underrecognized, underserved, and an underutilized piece of the organization Show less
Manager, Marketing and Content
Nov 2024 - nowSenior Manager of Alumni Relations & Development
Sept 2021 - Nov 2024Operations Associate
Jan 2021 - Sept 2021
Licenses & Certifications
- View certificate

The Deadline Effect: Mastering Time Management (Book Bite)
LinkedInMay 2024 - View certificate

Tips for Writing Business Emails
LinkedInJan 2021 - View certificate

Interpersonal Communication
LinkedInNov 2024 
CPR and First Aid
American Red Cross Greater New York- View certificate

Giving and Receiving Feedback
LinkedInNov 2024 - View certificate

Public Speaking: Find Your Confidence
LinkedInMay 2024
Volunteer Experience
Group Leader
Issued by Lehman L.I.F.E on Oct 2012
Associated with Kevin Nieves
Languages
- enEnglish
- spSpanish
- siSign languages
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