Younes RATTAB

Experience

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  Phone Group

  Sept 2013 - Jan 2014

  Technical Assistant

  Provide remote technical support for customers using the internet service of ORANGE France.

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  NP Morocco

  Jun 2014 - Sept 2015

  • Formulated and implemented the organization’s quality policy.• Cultivated client relationships, managing CSR, claims, exceptions, audits, and satisfaction measures.• Monitored regulatory developments and updated the quality management system.• Coordinated internal and external audit schedules, ensuring compliance.• Led integration planning initiatives to streamline operations.• Oversaw calibration schedules for precision control equipment.• Chaired risk analysis sessions to identify inefficiencies and devise improvement strategies.• Supervised improvement initiatives, ensuring measurable enhancements.• Guided the organization to ISO 14001 certification by March 2015. Show less

  • Quality Manager

    Oct 2014 - Sept 2015

  • Continuous Improvement Engineer

    Jun 2014 - Oct 2014
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  PLATI Spa

  Oct 2015 - Apr 2019

  Quality Manager

  • Maintained a zero-claim status for one year, demonstrating adherence to quality standards (December 2018).• Upgraded QMS to comply with IATF 16949, achieving certification (September 2018).• Enhanced QMS to align with NSA Standard (SAP Requirement), resulting in a seamless validation audit (September 2018).• Upgraded QMS to meet ISO/TS standards, leading to certification (October 2017).• Adapted QMS to conform to ISO 9001 standards, achieving certification (July 2016).• Implemented and launched a new PLATI Group manufacturing facility in Morocco (March 2016). Show less

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  ELECTROPLAST

  May 2019 - May 2021

  Quality, Safety & Environment Manager

  • Enhanced QMS to meet IATF 16949 standards, achieving certification in December 2020.• Led digitalization initiatives, developing Android applications for non-compliance/control cards/internal audits in April 2020.• Implemented a robust QMS conforming to ISO 9001 standards, achieving certification in December 2019.• Played a key role in planning and launching a new automotive surface treatment plant in Morocco in October 2019

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  LEAR Corporation

  Oct 2022 - now

  QMS & Audit Quality Responsible (Automotive)

  • Conducted QMS risk analyses to identify improvement areas.• Executed internal and external audits to ensure compliance with standards.• Coordinated corrective and preventive measures for non-conformities.• Led training programs to enhance employee awareness of QMS requirements.• Tracked and analyzed KPIs for continuous QMS improvement.• Managed QMS documentation and audits with precision.• Provided regulatory and technological oversight for compliance.• Communicated with stakeholders to support quality initiatives and client satisfaction Show less