
Brent Linkous
Convergence Specialist

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About me
Manager Advanced Communications at Verizon Enterprise Solutions Group
Education

Oakland Community College
1987 - 1990Psychology
Experience

Williams Communications
Jan 1994 - Jan 2006Convergence SpecialistStrategic Account Manager – Global AccountsResponsible for Fortune accounts in the United States such as Deloitte, HR Block, Owens Corning and Zurich Insurance. New business development and retention against strategic product focus, including outsourced/out-tasked services. Consistent member of Presidents (100%) Club and achievement of objectives o Help Desk (Tier 1 & 2, on-site and centralized models) o Managed IP PBXo Completed Significant Outsourcing agreements with 3 Fortune 500 Accountso Convergence strategiesConvergence / Data Specialist Global Accountso CY’02 – Promoted to Convergence Specialist Overlay for the Strategic Accounts group. While in this position I designed and delivered some of the most advanced and robust network solutions for NextiraOne’s largest global customers. Convergence / Data Specialist Enterprise Accountso CY'00 - Promoted to Convergence \ Data Specialist Overlay responsible for individual sales attainment, training 24 Sales Reps and 10 Design Engineers in the design and closure of large data \ converged projects.o Nominated for five team-player awards since 1998.o Effectively built and presented ROI analyses and Network Optimization studies to the strategic accounts' CXO executive management base. Senior Sales Executive➢ Designed, developed, and sold complex Data LAN \ WAN solutions through a business approach focused on ROI and real business value. ➢ Effectively prospected and maintained relationships with senior executives in medium and large organizations (average revenue $750M+).➢ Increased regional revenues by 230% while gaining expertise in local/wide/ storage area networking. Show less

Verizon Enterprise Solutions Group
Jan 2006 - nowDirect involvement with the teams led to a funnel growth of 17 x and to the tracking of over 800 new opportunities within a 6 month period. 8 new UCCaaS contracts implemented contributing to a 5% YoY growth. Other areas of the business are tracking at 11% YoY growth. Core contributing member in the Verizon Lean Six Sigma process improvement initiative to streamline process and shorten sales cycle.Coordinated and led efforts of cross functional teams - product, process, sales and channel management - directly impacting project success.Cast the shadow on integrity, hard work, urgency and innovation for supported Target Products. Drive urgency and accountability through all levels of the organization. Develop a working relationship and improve communication flow between area and corporate organizations specifically sales, customer service, product teams and partners.Lead content and represent services at Industry events, Customer Executive Briefing’s (EBC’s) and regional customer events. Show less Performed in-depth research and analyses supporting key business and strategic initiatives as they relate to emerging Unified Communications as a Service and Managed Mobility markets. Actively monitored practice level performance and provided “get well” programs as required. o 2011 Results UC&C Results MRS 143%, NRS 201%, Revenue 101% and Professional Services MRS 201% MNS Results MRS 121%, 362% and Revenue 107% Developed business cases, comprehensive plans, and/or strategies for complex projects, required to meet corporate goals and objectives. Formulate comprehensive business cases, strategies, and/or plans for complex projects. Developed detailed financial, market analysis and strategic rationale required to support a recommendation. Show less ➢ As a UC&C Business Solutions Consultant I am responsible for working directly with the Verizon Business Core Account Teams, customers and 3rd parties to drive new strategic product sales. ➢ Hold a leadership role in creating custom strategic solutions. Challenge account teams to think outside of normal processes while aligning advanced UC&C solutions with customer business needs. Develop and deliver customer presentations, UC&C SIP Design and Return on Investment models. ➢ Gather and consolidate market observations and trends in an effort to influence product development activities, features, roadmaps and pricing strategies. Manage communication and administrative activities through the delivery of high quality and informative content on any requested report or any deal specific updates requested by management. ➢ Maintain and train account teams on creating custom repeatable solutions Show less
Manager Advanced Communications
Feb 2012 - nowSr Cslt - Strgy & Bus Dvlpt
Jan 2011 - Feb 2012UCC BSC
Jan 2006 - Jan 2011
Licenses & Certifications
- View certificate

Emerging Leader Foundations
LinkedInOct 2020 - View certificate

Building Trust
LinkedInOct 2020
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