Stephanie Peterson

Experience

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  West Virginia Black Bears

  Apr 2015 - Aug 2015

  Assistant Ticket Manager

  o Oversee box office during gameso Answer inbound sales callso Process walk-up orders via tickets.como Balance cashbox o Organize season ticket holder eventso Distribution of season tickets

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  Reading Royals

  May 2016 - Dec 2016

  Customer Service Account Manager

  o Generate daily financial reportso Import full and partial season tickets into Ticketmastero Process ticket orderso Answer inbound sales callso Support game day staffo Organize and manage season ticket holder eventso Prepare tickets for the box officeo Distribution of season tickets

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  Youth Enrichment Services

  Jan 2017 - Dec 2021

  Program Coordinator

  o Support planning and coordination of Mentoring Partnerships programs and their activitieso Ensure implementation of policies and best practices in partnership with the Mentoring Partnerships of Southwestern Pennsylvaniao Manage communication through Mentoring Partnerships staff, Diversion 2000 staff, and upper managemento Schedule and organize all program events, meeting times and days, social and cultural events, school visits, and home visitso Provide administrative support in the development, implementation, and marketing of program functiono Keep updated records of students’ grades, school attendance, and after school program attendanceo Develop comprehensive reports on ongoing programs o Assist in recruitment and enrollment efforts for all programso Oversee daily program operations for afterschool programmingo Report weekly status updates on programs to staffo Evaluate program effectiveness to develop improved methodso Serve as a liaison with schools regarding student performance and program effectivenesso Generate invoices for federally funded programming and ensure programs are operating within budgeto Collect and analyze data, prepare reports, maintain program records and statistical informationo Develop 6-week summer sport camp for high school female youtho Developed partnership with The First Tee of Pittsburgh for summer programming for female youtho Oversee and manage the completion of 120 youth summer employment applications Show less

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  Partner4Work Pittsburgh

  Jan 2022 - now

  • Learn & Earn Program Manager

    Jan 2023 - now

  • Learn & Earn Program Coordinator

    Jan 2022 - Jan 2023