Chinmaya Chhapre

Chinmaya Chhapre

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location of Chinmaya ChhapreBengaluru, Karnataka, India

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  • Timeline

  • About me

    "Aspiring Project Manager | Certified in Google PMP | Experienced in Workflow Automation, Cross-Function Collaboration, and Data-Driven Decision Making | Fin-crime Chargeback Analyst @Revolut"

  • Education

    • Virtual Voyage College of Media & Entertainment, Art & Design, IT/ITES & Management

      2022 - 2022
      Diploma Microsoft office
    • Devi Ahilya Vishwavidyalaya

      2019 - 2022
      Bachelor of Business Administration - BBA Business Administration and Management, General
  • Experience

    • TaskUs

      Sept 2021 - Jun 2023
      • Subject Matter Expert

        Oct 2022 - Jun 2023
      • Teammate

        Sept 2021 - Sept 2022
    • Mastercard

      Jun 2023 - Dec 2023
      Senior Technical Consultant

      "Senior Technical Consultant | Mastercard | In-Depth Data Analysis"- Migrated and maintained payroll and financial data to improve accuracy and efficiency.- Led the onboarding process for 20+ users every week, ensuring seamless interfaces with systems and tools.- Utilised project management approaches to manage regulatory obligations and improve decision making.

    • Revolut

      Dec 2023 - now
      Fin-Crime Analyst - Chargebacks - L2

      "Chargeback Analyst at Revolut | Data-Driven Decision Maker | Protecting Financial Integrity"- Spearheaded initiatives to reduce fraudulent chargebacks by 57%, leveraging data analysis and cross-functional collaboration to address systemic gaps.- Analyse transaction data to identify and investigate potential fraud, minimising risks to Revolut and its users.- Collaborate cross-functionally with risk, compliance, and customer support teams to resolve disputes efficiently.- Leverage data insights to streamline chargeback workflows and improve operational efficiency.- Stay updated on evolving financial regulations and fraud prevention strategies to enhance security and customer experience.- Focus on balancing customer satisfaction with Revolut’s commitment to innovation and financial integrity Show less

    • Revolut

      -
      Financial Crime Operations Analyst- L3
  • Licenses & Certifications