Ajay Chandran

Experience

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  Palpap Ichinichi Software International Limited

  Jan 2006 - Feb 2008

  Systems Analyst

  Worked on User Interface Designs (Both Web, mobile and Windows-based applications), Documented Business Requirements, client management and handled objections for various IT services in our company especially in our top product ‘Insproplus’Managed requirement gathering from clients, involved in user acceptance testing. Was holding end to end responsibilities for activities regarding analysis of user needs and functions. Was in charge of documenting every change in existing product as per changes required from customers. Was also in charge of resolving issues raised by the Testing team. And held responsible for maintaining a proper channel between the testing team and the development team. Researched on various competitors to ‘Insproplus’. Individual domains of our product were further enhanced by doing research on customer usage, feedback and desirability. Show less

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  Society for Rural Education and Development

  Jun 2009 - Jan 2012

  Project Manager

  Developed and maintained the project work plan and coordinated with all the stakeholders. Maintained tracking and monitored the progress of all our projects and coordinated processes involving fund collection and completion of projects ahead of delivery datesEnsured preparation of delivery of project events and meetings. Developed a database which streamlined workload and increased performance and productivity by 25% – replacing unwieldy Excel spreadsheet with fully functional relational database that allowed us to quickly access information and run a variety of accurate reports. Prepared weekly and monthly status reports for the purpose of monitoring and budgeting project expenditure and worked on the annual report of the company. Show less

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  Sphata Systems

  Jan 2012 - Dec 2012

  Business Analyst

  Identified and Documented Requirements and needs into Project scope documents, understood existing systems functions, and performed consulting with other Business & System teams to understand functional implications of changesDocumented the URS, SRS and CR(Change Requests) documents for the product. Created multiple wire frames for the product's requirements. Created Twitter and YouTube marketing channels and was responsible for its execution and success. Maintained Project Repository by creating User Interface Libraries for various versions of the product. Reviewed and assisted in creating User Manual, help files, story boards and Training Materials. Assisted Marketing Team with the company's website and Product demo video. Was responsible for Requirements prioritizing and allocation. Was part of the Product management team and the Social Media Marketing team. Tools used : JIRA, Joomla, Creately, Prezi, MockingBird, Cacoo Show less

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  ACL Digital

  May 2013 - Nov 2019

  • When I started with the Paul Hartmann project, there were 30+ products given to me, my job for the first study phase was to know everything about them and to document it. • And in the second phase, we entered production support and was put into multiple project groups due to my knowledge in the different applications. Managed the issues, arranged calls, got the details and once the fix was done, was also in charge of testing the finished fix before moving into Production. • During this phase, developed a good relationship with the Business which in turn has resulted in them trusting the team for delivery and quality. • Gained knowledge of software development methodologies using Agile and ScrumAnd in addition to that, I have done multiple projects where I have been the sole Client Coordinator for the teamIn this role I also got the opportunities to interact with the customers directly on sustaining enhancements for one of our clients and prepared presentations for one of our wings handling Bio-metrics. Specialized in capturing requirements, documentation, workshops, for Healthcare IT Industries and Education Online Testing Domains. Show less

  • Lead Business Analyst

    May 2019 - Nov 2019

  • Senior Business Analyst

    May 2016 - May 2019

  • Business Analyst

    May 2013 - May 2016
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  ALTEN GmbH / ALTEN SW GmbH

  Nov 2019 - Jul 2022

  Senior Consultant

  • Have been travelling to Paul Hartmann at regular intervals since November 2018. Now working full time from Heidenheim, Germany from November 2019. • In the first three months, I was continuing my work in the support project where I work with the users here in Germany directly.• Coordinated with the team in India on priority, issue details, CRs and was also in charge of items that involved multiple teams such as SAP, integration, interface teams etc., within Hartmann itself. • Assisted the team with reports, analytics, and presentations on the team’s performance on delivery quality. • From February, was moved to the One IT project where all existing applications of the company are coming under one roof, was put in this project first as a Business Analyst and then my role moved into a Product Manager from the Alten side. • Oversaw Prioritization, Requirement’s analysis, user stories and was also helping the team in quality checks. This was for Australia, and then for Portugal and Italy, ran a workshop with the business stakeholders and obtained their requirements on the product. • From then on, I have been analyzing multiple products spread over Spain and the UK. These products are analyzed, and the Fit Gap is developed, estimated, and provided.• Conducted multiple workshops for the Benelux and France regions on their requirements and in charge of documentation, client coordination and delivery.• Managing the backlog of our product for multiple countries.• Experienced in alignment and influence within Business Stakeholders, technical project managers and technical teams. Show less

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  HARTMANN GROUP

  Aug 2022 - now

  Senior Manager Digital Delivery

  Responsible for maintaining the product's backlog and in charge of creating stories for multiple projects within the productResponsible for highlighting our product to multiple departments across the companyWorking with numerous vendors on various projects across the productIn addition to my project, I also act as a consultant for other projects Resolving issues across departments for the benefit of the end-usersResponsible for obtaining estimations for the stories from the vendorsMultiple workshop sessions with businesses on various requestsResponsible for maintaining the dependency tracker with numerous teams across the productDesigned the flow diagram for the entire productAlso tested the product for stability and functionalitiesExtensive documentation on Epics and stories for each project We use Service Now for ticketing, Confluence for documentation and JIRA for managing the epics and stories Show less