Deep Enrich
Adrian Gallagher
86 followers
Ireland
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About me
Senior Technical Project Manager for Enterprise Optimization at UnitedHealth Group
Education
University of Ulster
2002 - 2003Masters of Science (Computing & Design) Computer Game Design Second Class HonoursComputer Game Design
Letterkenny Institute of Technology
1998 - 2002Bachelor of Science in Applied Computing Applied Computing Second Class HonorsApplied Computing
Letterkenny Institute of Technology
2006 - 2007Masters of Science in Computer Game Development Artificial Intelligence Second Class HonorsApplied Computing
Experience
UnitedHealth Group
Feb 2010 - nowMigrating data centers after M&A into the companies primary data warehouses. Provisioning TFNs from carriers and configuring their integration into the UHG environment. Building IVRs based on client requirements. Developing and maintaining the call routing environment on company PBX servers and in Cisco Intelligent Contact Manager. Mentoring new team members.
Senior Technical Project Manager for Enterprise Optimization at UnitedHealth Group
Jul 2017 - nowVoice/Data Network Analyst
Feb 2013 - Jul 2017Remote Computer Operative
Mar 2011 - Feb 2013Technical Support Analyst
Feb 2010 - Feb 2011
Licenses & Certifications
ITIL Foundation
ITIL Certified
Languages
- enEnglish
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