Benjamin Ward

Benjamin Ward

Sales Assistant

Followers of Benjamin Ward163 followers
location of Benjamin WardWalsall, England, United Kingdom

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  • Timeline

  • About me

    Openreach DSO CS Co-Ordinator

  • Education

    • De Montfort University

      2016 - 2020
      Bachelor of Arts - BA Business/Managerial Economics
  • Experience

    • Argos Clearence

      Nov 2014 - Jan 2015
      Sales Assistant
    • Leicester City Football Club

      Mar 2017 - now
      Safety Steward

      My role currently consists of a match day safety steward monitoring a specific section of the stadium. I have completed all necessary training while becoming more comfortable and confident within the role from talking to spectators, dealing with situations or being asked to do different jobs available.

    • Leicester Tigers

      Oct 2017 - Oct 2018
      Bartender
    • Bella Italia

      Jul 2018 - Sept 2019
      Waiter

      When I finished my second year of university i had run out of money and realized i was going to struggle to finish my final year. i decided to begin a full time job and started at Bella Italia working 16 hours per week (4 shifts). Luckily i began to flourish in the role becoming the only bartender and by January i had been asked to transition into a waiter. my shifts changed to 6 a week, while also doing covering people for the last day if necessary. i was eager and willing to work learning the ins and outs of running this type of business. I managed to develop my customer service levels beyond what i could imagine dealing with requests, problems and special cases whenever necessary. I owe a lot to the people i worked with giving me various opportunities to make money and providing a safe, friendly and happy environment to work within. Moreover, while gaining a further understanding of the process around all aspects of the company including the bar, waiting, the kitchen and even the management process. After 1 year at Bella Italia i returned to DMU to finish my university degree. Show less

    • BT

      Mar 2021 - Jun 2022
      BT Customer Advisor
    • Openreach

      Jul 2022 - now
      • DSO CS Co-Ordinator

        Dec 2022 - now
      • Service Desk Advisor

        Jul 2022 - Dec 2022
  • Licenses & Certifications