Benjamin Ward

Experience

• 

  Argos Clearence

  Nov 2014 - Jan 2015

  Sales Assistant
• 

  Leicester City Football Club

  Mar 2017 - now

  Safety Steward

  My role currently consists of a match day safety steward monitoring a specific section of the stadium. I have completed all necessary training while becoming more comfortable and confident within the role from talking to spectators, dealing with situations or being asked to do different jobs available.

• 

  Leicester Tigers

  Oct 2017 - Oct 2018

  Bartender
• 

  Bella Italia

  Jul 2018 - Sept 2019

  Waiter

  When I finished my second year of university i had run out of money and realized i was going to struggle to finish my final year. i decided to begin a full time job and started at Bella Italia working 16 hours per week (4 shifts). Luckily i began to flourish in the role becoming the only bartender and by January i had been asked to transition into a waiter. my shifts changed to 6 a week, while also doing covering people for the last day if necessary. i was eager and willing to work learning the ins and outs of running this type of business. I managed to develop my customer service levels beyond what i could imagine dealing with requests, problems and special cases whenever necessary. I owe a lot to the people i worked with giving me various opportunities to make money and providing a safe, friendly and happy environment to work within. Moreover, while gaining a further understanding of the process around all aspects of the company including the bar, waiting, the kitchen and even the management process. After 1 year at Bella Italia i returned to DMU to finish my university degree. Show less

• 

  BT

  Mar 2021 - Jun 2022

  BT Customer Advisor
• 

  Openreach

  Jul 2022 - now

  • DSO CS Co-Ordinator

    Dec 2022 - now

  • Service Desk Advisor

    Jul 2022 - Dec 2022