Md. Rasel Mia

Experience

• 

  Bangladesh Computer Council

  Nov 2012 - Apr 2013

  Network Engineer

  Internship in Networking Technology

• 

  Mutual Food Products Ltd.

  Feb 2013 - Apr 2019

   Installing and configuring Server 2008 R2, 2012R2, 2016R2 and Applications; Monitoring and maintaining computer systems and networks, maintenance of VPN using Windows Server 2008R2 for 6 remote Depot situated on 6 different metropolitan. Entire operation process monitoring, troubleshooting of Primary (Accounting & Inventory) & Secondary Sales Software.  Troubleshooting system and network problems and diagnosing and solving hardware/software faults, Supporting the roll-out of new applications. Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; Replacing parts as required, Providing support, including procedural documentation and relevant reports. Following diagrams and written instructions to repair a fault or set up a system; Setting up new users' accounts and profiles and dealing with password issues, Testing and evaluating new technology; Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; Show less

  • Senior Officer, IT & MIS

    May 2017 - Apr 2019

  • MIS Officer

    May 2015 - Apr 2017

  • Assistant MIS Officer

    Feb 2013 - Apr 2015
• 

  Mutual Trading Company Ltd.

  May 2019 - now

  Sr. Executive, IT & MIS