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Kiran Patel

Kiran Patel

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location of Kiran PatelUnited Kingdom

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  • Timeline

  • About me

    Team Lead - Senior Service Delivery Manager at Foreign and Commonwealth Office

  • Education

    • De Montfort University

      2008 - 2012
      Bachelor of Arts (B.A.) Business Management and Entrepreneurship

      A four year course which included a year sandwich year with Williams Lea as a Service Delivery Executive

  • Experience

    • Williams Lea

      Jun 2012 - Aug 2018

      ITIL trained and top-performing Service Delivery Manager, with demonstrated success of providing high quality cost effective IT and Document Composition end-to-end service provision to customers. A strategic professional providing services to clients and managing networks and infrastructure while guiding teams for corrective actions in providing solutions. Instrumental in streamlining the processes, managing the project delivery, increasing efficiency and providing technology based solutions. Thrives in challenging environment and adapts to the ever-changing demands of IT field. Demonstrated ability to build and manage productive teams ensuring maximum output/productivity. Show less

      • Service Delivery Manager

        Jan 2015 - Aug 2018

      • Service Delivery Executive

        Jun 2012 - Dec 2014

    • Foreign, Commonwealth and Development Office

      Aug 2018 - now

      • Team Lead - Senior Service Delivery Manager

        Jul 2021 - now

      • Senior Service Delivery Manager

        Aug 2018 - Jul 2021

  • Licenses & Certifications

    • ITIL certified in IT Service Management

      PEOPLECERT
      Sept 2015