Haytham Saied

Experience

• 

  Softec Technologies

  May 2007 - Aug 2008

  Senior Software Architect

  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications. • Created procedures for system monitoring, recovery, backup and optimization.• Evaluated project requirements and specifications and developed software applications that surpassed client expectations. • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements. Show less

• 

  Etisalat Misr

  Sept 2008 - May 2019

  Responsible on successful implementation, installation, upgrade, maintenance & troubleshooting of all the revenue Management Integration platforms like Charging system, Telepin, Value added services, Backup /Recovery System. Manage, hire, train, and evaluate team members while ensuring compliance with all quality-assurance measures and SLAs. Proactively manage interactions among vendors, internal teams and Customers, to maintain services availability, and provide fast accurate problem resolution. • Designing and implementing new chagrining logic over SDP /OCC/SAPC, helping the quality team for the executing of user acceptance test over (Ericsson MBC platform).• Manage projects and work closely with the PMO team to ensure support and administrative functions like time and material requests are completed accurately and on time. • Identifying and implementing technical service offerings in addition to current installation services.• Launching Infrastructure Automation projects and DevOps platforms • Data Center Migration and Infrastructure,• Managing Multiple Teams.• Successfully built new capabilities to enable new revenue streams, adopting cost optimization and smart spending techniques that enhanced overall customer experience. Show less • Integrate End to End solutions for products and services requested, which covers all IT and Engineering systems within agreed SLAs.• Ensure that the deployed solutions would meet the required system availability and scalability.• Recommend the best method of integrating the deployed systems: Point To Point, Enterprise Application Integration (EAI), etc… • Manage the team responsible of Handling Charging system activities, both integration and planning wise. • Designing Solutions and providing impact on different nodes and platforms to fulfill marketing requirements as well as other team members. • Developing Software tools to provide Automation frameworks to handle repetitive tasks efficiently. Show less • Review the solution Doc & High Level Design and Low level design of the projects and approve them.• Prepare the requirement needed for network integration & upgrade. • Guide the implementation team for all the daily jobs. • Ensure proper integration in the network.• Troubleshoot all integration/installation problems and ensure the stability of the nodes before/after route live traffic.• Prepare the acceptance documents and make sure that all scenarios are covered. • Participate the acceptance test scenarios and migration activities (Mobile broadband MBC2.1& CS05 update and SDP platform). Show less

  • IN implementation & Quality Manager

    May 2017 - May 2019

  • Charging system Implementation Senior Team Leader

    Oct 2015 - May 2017

  • Charging System Implementation Team Leader

    Jun 2012 - Oct 2015

  • IN implementation system analyst

    Oct 2009 - May 2012

  • IT operation & Support analyst

    Sept 2008 - Sept 2009
• 

  E& Egypt

  May 2019 - now

  Manage all BSS Infrastructure services providing effective, efficient and secure services, ensures continuous operation of Revenue Management Services, plan for future skill requirements, skill development strategies and resources based on project and operational demands with the capacity of 15 subordinate.•Responding to ICT Solutions RFPs/RFIs via preparing required technical/financial proposals.•Negotiate with the Vendors for the optimum Telecom Solution and roadmap.•Presenting New Solution design to C-Level and Key Stakeholders.•Collaborating with customers, internal teams and vendors throughout projects life cycle to ensure smooth launches, streamlined operations, and top-notch service level. •Delivery expert for IT charging platform mega projects.•Design, Drive and Deliver the mission critical system (charging, provisioning, mediation) on Telco Cloud•Design the solutions based on Cloud Native Technologies.•Drive as Technical Manager the delivery projects ensuring a proper coordination of all involved domains (e.g. Infrastructure, Core Network, Operating Support Systems, and Provisioning).•Managing all Infrastructure Services including IP Network, communication Matrix, Integration points, across IT systems.•Managing all technical details for Revenue Management Systems and Data Protection infrastructure. •Managing AMs / PMs / TAMs to ensure optimal service delivery via defining the optimal KPIs and SoW. •Issuing and Managing RFPs for all offered services.•Managing, hiring, training, and evaluating Managers / Team members while ensuring compliance with all quality-assurance measures and SLAs.Major Achievements:•Saving 4 M $ from Descope the implementation services of the charging system expansion & upgrade.•Built new team responsible for the configuration, integration and upgrade new nodes.•Involved in BSS Digital transformation project. Show less

  • Senior Manager BSS & Cloud Implementation

    Aug 2022 - now

  • BSS & Cloud Planning Manager

    May 2019 - now