Ethan Glines

Experience

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  Rocky Mountain ATV/MC

  Mar 2015 - Aug 2015

  Customer Service Representative

  – Rocky Mountain ATV/MC is an online retail store specializing in off-road ATV/Motorcycle/UTV parts, apparel and accessories. My responsibilities included: Taking incoming phone calls for customer orders, returns, questions, and troubleshooting. Making outgoing phone calls to customers needing information about their orders, to inform them about products coming into stock, and information about ongoing return processes and ongoing product/service issues. This job required extensive knowledge of ATV/UTV and motorcycle year/make/model information as well as engines, transmissions, chassis, and detailed parts/accessories information. The most rewarding part of this job to me was advising customers on parts/accessory/apparel purchases and making sure customers got the best products for their money. Show less

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  Nebo Interactive LLC

  Jan 2016 - Oct 2017

  Administrative Assistant

  – Nebo Interactive is a business centered in online virtual education. My responsibilities included:Managing an Excel database of over 1,000 students in an orderly and clean fashion. Adding new student information daily.Updating student information.Sending and tracking 15-25 books, software and headsets weekly to students all around the US. Sending online class links to students via email. Sending reminder emails for classes/upcoming classes. Creating detailed expense reports including cost and delivery of each student’s book, headset, or software. Show less

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  Daemon Web Design

  Aug 2018 - now

  Web Developer, Wordpress & Woocommerce Developer

  – Daemon Web Design is my own business where I design and deploy websites for various companies, mainly working with ecommerce businesses. – Tools used: WordPress, HTML5, CSS3, PHP, JavaScript, jQuery, GIMP, Adobe Illustrator, Adobe Photoshop, Shopify.– My responsibilities include:Working with clients to either design a new website, or improve upon an existing site. Designing and deploying sites using the various tools listed above.Migrating domains, securing and setting up new domains, managing hosting services, installing WordPress if needed.Reformatting Shopify products, creating new collections, or adding custom code into Shopify’s .liquid templates if needed to achieve the clients desired outcome.Working with client images often including resizing, reformatting, or creating images.Optimizing sites for less than 3 second load times.Clear, open communication is key when working with clients to get their desired outcome. Building sites for businesses and individuals encompasses a lot of detail, which I enjoy a great deal. Show less