Rob Riccio

Experience

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  Ocean Edge Resort & Golf Club

  May 2005 - Nov 2005

  Housekeeping Manager

  Directly supervised 100-employee trilingual dept., inspected their work, and resolved concerns at 335 room historic Hotel & Resort; reporting to the Director of Housekeeping.

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  BT Conferencing

  Sept 2006 - Jul 2008

  Logistics Team Lead

  Managed and improved protocols for the team responsible for core functions of running the Premium Event department - daily scheduling, capacity management, call set up, answer support, and quality checking.

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  ThyssenKrupp Materials

  Aug 2008 - Jul 2012

  Implemented 21st century marketing initiatives and brought a regional, analytical focus to inventory management. Managed contract account and transactional accounts, handled local purchasing and subcontracting duties, and fielded frontline SAP troubleshooting questions for operations and sales.

  • Marketing/Inventory Analyst

    Oct 2010 - Jul 2012

  • Contracts/Inside Sales/Purchasing

    Aug 2008 - Sept 2010
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  Rolled Alloys

  Jul 2012 - Mar 2021

  • Drove improvement in the Quality performance of the facility at this mid-sized, AS9100 specialty metals supplier as part of the Windsor management team and of the company as a whole as part of the Quality management team.• Aggressively tackled problems at their root cause and analyzed processes for improvement in the course of managing the AS9100 Quality Management System in the Windsor facility. • Managed company-wide implementation of Quality System overhaul to meet new revision of AS9100(D) • Ensured customer concerns and questions of quality, conformance, and technical topics were addressed across sales, operational, and procurement disciplines; and by our raw material manufacturers and test labs.• Built & updated Quality request ticket system to replace disorganized ad hoc use of email • Managed site QA Tech & QA Support, ensuring objectives and expectations were practical, clear, understood, and achieved. • Coordinated with GM and Op. Manager overall facility strategy and plans for staffing, training, protocols, equipment, etc.- Helped plan and execute facility move to new facility late 2012, particularly with regards to inventory control. Maintained traceability of 1.8 million lbs of material, represented by >6000 individual tag numbers. Show less

  • Quality System Manager

    Mar 2013 - Mar 2021

  • Inside Sales

    Jul 2012 - Mar 2013
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  Athletic Brewing Company

  Mar 2021 - now

  Enterprise Application Manager

  Looking to make things more efficient and intuitive wherever I am. Already an NA beer convert thanks to real deal brews of Athletic Brewing from the First Ride coffee porter-style to Irish Red and #Oktoberfest...bringing expertise in systems and processes from aerospace and telecom plus an M.S. in analytics and project management to the Athletic mission. Using the power of systems to amplify the efforts of every team member and help them maximize their potential.