Kaci Rickards, PHR

Experience

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  ChannelAdvisor

  Sept 2011 - May 2015

  Human Resources Assistant

  • Manage new hire on-boarding, e-verify, benefits orientation and enrollment• Manage benefits administration internationally for 700 employees to include claims resolution, processing new hires, terminations, and life changes, approving invoices for payment, and communicating benefit information to employees• Act as liaison for all employees with benefit inquiries • Manage Short and Long Term Disability and 401k for all US employees• Administer benefit open enrollment through broker and facilitate FSA open enrollment• Perform monthly audits for internal benefit compliance• Perform exit interviews for terminating employees• Assisted with 401k census report for 5500 and completed EEO-1 Reports• Assisted in the implementation of the Merrill Lynch System for Stock Options • Execute stock options program through Merrill Lynch including; running various reports, entering new hire and merit grants, and terminating international employees• Assist in maintaining Human Resources Information System records and compile reports from database• Prepare US and International payroll for submission to Finance team, which includes promotions, name changes, new hire enrollment, and terminations Show less

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  Cengage

  May 2015 - Feb 2019

  • Complete all payroll data entry for bi-weekly payroll and ensure timely filing of all federal and state payroll taxes• Collaborated with Senior HR Manager and team to develop HR strategy • Update HR metrics for Leadership consumption• Assist with annual bonus and merit awards process• Serves as main point of contact for employees for all benefits and payroll related inquiries and plan administration• Work with benefit plan providers, vendors, third-party administrators, auditors, and consultants to ensure services’ delivery standards are met for all plans and performs all activities for annual compliance and testing of benefit plans• Completed census reports for 401k 5500 and ESOP 5500; prepared for internal audit• Assist with all aspects of coordinating, communicating, and organizing benefits open enrollment• Revamped new hire onboarding program to encourage authentic self and employee acclimation • Coordinate and execute special events including weekly social hours, annual holiday party, and various company outings• Maintain department records, ensuring complete accuracy and confidentiality • Assist Recruiting Specialist with posting requisitions, checking references, scheduling interviews, and drafting offer letters• Played integral role in HRIS, BenAdmin, ACA, onboarding, and ATS implementation and integration• Additional Human Resources Specialist duties listed below Show less

  • Associate HR Business Partner

    Feb 2017 - Feb 2019

  • HR Generalist

    Aug 2015 - Feb 2017

  • HR Specialist

    May 2015 - Aug 2015
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  Cengage

  Apr 2019 - now

  Human Resources Business Partner