Taylor Harchak

Experience

• 

  Women's & Children's Hospital, Adelaide, Australia

  Aug 2007 - Jul 2010

  Research Assistant

  In this role I assisted with writing of several peer reviewed scientific articles on the mental health of children in schools and their families and provided statistical support and training to colleagues.

• 

  NSW Health

  Jul 2010 - Aug 2014

  Employed within the Activity Based Management unit supporting the develop and implementation of activity based performance and funding management of public hospitals in NSW.Key Responsibilities• Provided leadership to manage projects, consultants, and strengthen partnerships across teams • Guided communication between BI system developers and policy directors to manage new methods of data collection and reporting of hospital activity• Designed and developed SAS ETL program for non-admitted activity pricing• Designed and executed extensive quality assurance testing of solutions in SQL, JavaScript and SASSelected Achievements• Successfully released non-admitted activity pricing program• Trained costing coordinators across NSW to better understand ABM policies and reporting Show less

  • Statistical Analyst

    Feb 2013 - Aug 2014

  • Trainee Biostatistical Officer

    Jul 2010 - Feb 2013
• 

  Department for Education, South Australia

  Sept 2014 - Nov 2016

  Performance Analyst

  Key Responsibilities• Led workshops with school leaders across South Australia to champion performance reviews and develop understanding of the performance measures and review objectives. • Supervised planning, development and delivery of large-scale school partnership reviews and business intelligence products• Provided statistical education and support to principals, directors and staff • Planned and developed a student performance forecasting product to assist school leaders in planning resources and setting targets for student achievementSelected Achievements• Successfully executed two years of DECD Partnership Reviews on time and to budget• Developed a suite of performance measures which underpinned state-wide school reviews• Independently developed, tested and delivered an interactive data visualisation and reporting product to the Business Intelligence Unit and DECD Senior Executives Show less

• 

  NSW Health

  Mar 2015 - Sept 2018

  Project Manager

  Employed within the Activity Based Management team supporting the develop and implementation of activity based performance and funding management of public hospitals in NSW.Responsibilities• Consulted with stakeholders to ensure project deliverables met expectations and requirements• Coordinated consultants to support annual improvements to the user experience and functionality of interactive funding tools• Designed and developed ETL program for mental health activity pricingSelected Achievements• Successfully released mental health activity pricing program• Led workshop and training on mental health activity pricing program • Successfully transitioned funding tool updates to automated in-house process Show less

• 

  Motor Accident Commission SA

  Nov 2016 - Jul 2019

  Manager, Performance Strategy and Analytics

  • Collaborated with Executive General Manager to strengthen financial efficiency, champion strategic initiatives and develop projects.• Held responsibility for monthly reporting of scheme results to MAC board and external stakeholders• Managed projects that involved complex problem solving and delivered solutions to better understand settlement patterns and provide evidence of overcosted actuarial models• Managed staff to meet deadlines in a supportive team environment• Delivered education to staff and stakeholders on scheme monitoring, actuarial reports, management strategies and measurement methods• Developed and maintained tools and reports to measure performance and support strategySelected Achievements• Improved external stakeholders relationships through shared objectives and supportive, focused dialog• Helped release large proportions of the scheme reserves back to the government• Developed novel classification reports based on AI methods Show less

• 

  Berkshire Hathaway Insurance Group CTP SA

  Jul 2019 - Nov 2022

  Head of Operations

  Key Responsibilities• Managed and supported a corporate services team that encompassed responsibilities across finance, operations, IT, general administration, strategy and analysis in a rapidly changing run-off business which included operational transition through Covid lockdown periods, in-housing of debt recovery services and process improvement initiatives• Managed financials ($5M - $30M) for monthly reporting and ensure timely payment of claims• Reported to Berkshire Hathaway management in Sydney, London and Omaha• Managed IT cloud environment, local assets, security, and provide IT support to staff as needed• Directed strategies for CTP management with a focus on staff engagement and efficiencySelected Achievements• Successfully coached and developed staff to expand skills and strengthen resilience through the changing requirements and challenges of a deliberately shrinking business• Started in house recovery business by designing and developing operational procedures, IT infrastructure and supported staff through this transition• Delivered operational efficiencies through revised procedures and bespoke software solutions• Transitioned IT infrastructure and operations from the Motor Accident Commission and Allianz to Berkshire Hathaway Show less

• 

  Akkadian Health

  Jul 2023 - Oct 2023

  Operations Manager
• 

  National Disability Insurance Agency

  Oct 2023 - now

  Director, Monitoring, Analytics and Reporting Specialists (MARS) Branch