Deep Enrich
Antonio Bisca
Helpdesk and Systems Administration
737 followers
Lisboa, Lisbon, Portugal
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About me
Service Delivery Manager @Kyndryl
Education
Escola Superior de Gestão e Tecnologia de Santarém
1990 - 1995Licenciatura Informática e Gestão Informática e Gestão
Experience
ProSistemas, Consultores de Engenharia
Jun 1993 - Feb 1999Helpdesk and Systems AdministrationSystem administration and end users support in internal IT systems.
EChiron
Feb 1999 - Mar 2014ServiceDesk Manager
Claranet Portugal
Apr 2014 - Mar 2018Technical Operations Director
Feb 2015 - Mar 2018Customer Services and Support Manager
Apr 2014 - Feb 2015
Softinsa
Jul 2018 - Sept 2021GTS Delivery ManagerKyntech Services, a Kyndryl Company
Sept 2021 - Oct 2024Service Delivery Manager
Kyndryl
Nov 2024 - nowPT Technology Shared PoD Leader
Licenses & Certifications
ITIL Foundations v3
Gfi PortugalLicenciatura
Escola Superior de Gestão de Santarém- View certificate
EID e Certificação Eletrónica
Plataforma NAUJun 2025
- View certificate
Certified Information Privacy Technologist (CIPT)
IAPP - International Association of Privacy ProfessionalsMar 2018 
Microsoft Certified: Azure Fundamentals
MicrosoftJul 2024
Languages
- inInglês
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