Miranda Maxwell

Miranda Maxwell

Customer Service Representative

Followers of Miranda Maxwell331 followers
location of Miranda MaxwellDurham, North Carolina, United States

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  • Timeline

  • About me

    Data Analyst

  • Education

    • Clark Sate Community College

      2014 - 2018
      Associate of Science (A.S.) International Business
    • Beavercreek High School

      2009 - 2013
      High School Diploma
    • Wright State University

      -
      Bachelor of Science - BS International Business

      Actividades y grupos:President of the International Business Club

  • Experience

    • Best Buy

      Jan 2013 - Oct 2013
      Customer Service Representative
    • Rogers Jewelers

      Jan 2014 - Jan 2017
      Sales Associate

      * Earned honorable mention by planning and coordinating custom design shows/ appraisal shows resulting in over $20,000 total dollar sales for the day* Exceeded sales plan 27 out of 36 months of employment with the company* Consistently maintained sales of approximately 78% of lifetime repair servicevalue plans along with each jewelry purchase* Kept an organized system of files for customer profiles, daily business, andsales history in order to provide the best service for each guest Mostrar menos

    • Occasionally Yours

      May 2016 - Jan 2017
      Brand Ambassador
    • SWAROVSKI

      Mar 2017 - Jan 2017
      Brand Ambassador/ Key Holder
    • Zales The Diamond Store

      Jan 2018 - Jan 2021
      Account Manager

      * Maintain a percent to plan total of 100% or more in sales consistently throughout time of employment* Exceed company standards by achieving over 90% of lifetime protection plans with each jewelry purchase to preserve client relationships *Continue education about products beyond knowledge required by company to enhance customer experience and stay competitive in sales*Design custom jewelry pieces to fit the specific needs of customers whose needs go beyond the inventory of what we offer in store Mostrar menos

    • Hannoush Jewelers

      Jan 2018 - Jan 2018
      Sales Associate
    • Wright State University

      Jan 2018 - Jan 2019
      Administrative Assistant

      * Assisted the budget manager with payments for approved faculty stipends and auditing space for offices and classrooms across different departments* Aided in planning and coordinating events for the university, such as faculty and staff appreciation, and commencement for graduation* Edited course listing requirements for various majors and combined a list of course-equivalent tests for the Assistant Vice President of Curricular Programs* Trained and supervised 4 new student employees to transfer over my responsibilities as I transitioned out of the role post-graduation Mostrar menos

    • GoCanvas

      Jan 2021 - Jan 2022
      Business Development Representative
    • Device Magic

      Nov 2021 - now
      • Client Engagement Services Engineer

        Jun 2023 - now
      • Technical Support Specialist I

        Nov 2022 - Jun 2023
      • Form Designer/ Builder

        Nov 2021 - Jun 2023
  • Licenses & Certifications

    • Certified Diamontologist

      Diamond Council Of America
      Apr 2014