Matthew McCollister

Experience

• 

  YMCA

  Sept 2004 - Jun 2006

  Lifeguard

  to perform job had to have risk mindset weighing appropriate options for each separate scenario, dealing with difficult customers, keenly observing work are for potential safety risks, and keeping a clean/clear work space.

• 

  UPS

  Dec 2007 - Dec 2007

  Driver Helper - (seasonal help)

  This required a reliable and dependable asset to the delivery team while prioritizing load requirements to meet the customer’s needs and maintaining working relationship with clients/customers, team members, and individual co-workers. It was also necessary to understand and utilize electronic tracking systems.

• 

  Owens Corning

  Jan 2008 - Jan 2008

  Intern, HR Training Department

  Objective of this internship was to help facilitate training in a modernizing manufacturing facility. The objectives to accomplish this included aiding in questions development of a training needs survey, administering the survey, and tracking results. Other objectives included administering and processing work skills assessments, preparing training materials, as well as developing presentation materials for training.

• 

  Owens Corning

  May 2009 - Aug 2009

  HR Intern, Generalist Internship

  The primary role was to prepare plant and documents multiple safety audits occurring in one a limited time period. Other responsibilities included promoting company culture and branding, launching a new wellness initiative by serving as a 1st level of contact, and developing a constantly changing board with informative postings, production status, and messages from management. Secondary roles included understanding the manufacturing process to continuously improve lock, tag, try program

• 

  Mercy Corps

  Oct 2011 - May 2012

  Intern, HR Compensation Survey

  Responsibilities included tracking project progress, communicating with management, and documenting compensation survey documents. I also took on responsibilities including mapping human resources procedures and organizing the HR network space.

• 

  Oregon Child Development Coalition

  Apr 2012 - Aug 2012

  HR JR Assistant

  Primary responsibilities included customer service, first point of contact facilitation and response to employee inquires related to leave of absence, eligibility, and benefits. The role involved initiating the leave, case, and time off management, as well as coordinating return to work with or without restrictions.

• 

  Amazon

  Aug 2012 - Dec 2021

  - Facilitate Quality Assurance activities for a reduction in product issues. - Create test strategy, test cases, and test metric documentation. - Lead testing efforts with minimal guidance from supervisor. - Identify a variety of product issues such as functional, boundary, performance, and others.- Design automation strategy and framework to reduce overall testing overhead. - Identify technical skill set available within team and assess automation approaches to best match automation solutions.- Develop and Support small web applications and RPA solutions to support ongoing reduction of partner teams process costs.- Creation standard operating procedures to reduce overall on boarding time for new team members or team members switching between projects. Show less - Act as IT point of contact internal HR applications to prevent team downtime or system issues.- Support global product launches by facilitating and supporting User Acceptance Testing activities for an overall reduction in defects post product launch.- Create and assist others in creation of reporting dashboards using a variety of products to develop a visual story of overall system health for a variety of HR products.- Build a variety of applications to create new efficiencies in teams daily tasks and User Acceptance Testing test cycles. Show less - Manage complex leave and accommodation cases in compliance with Federal, State, Municipal laws and in accordance with company policy.- Gather business requirements, create test cases, and assist in implementation of new leave management and telephony systems.- Develop tools for global team to utilize for a reduction in case processing times- Utilize Lean and Six Sigma methodology to identify and implement process improvement opportunities and create internal customer needs survey for a reduction in leave process times and measurable increase in customer satisfaction.- Create and maintain internal operating procedure documents. Show less

  • Sr. Product Test Analyst

    Dec 2017 - Dec 2021

  • Product Test Analyst

    Dec 2015 - Dec 2017

  • HR Specialist , Leave of Absence and Accomodation Specialist

    Aug 2012 - Dec 2017
• 

  Slalom

  Jan 2022 - now

  Technical Consultant