Daud Adfiansyah

Experience

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  Nirwana Gardens Resort

  Feb 2006 - Mar 2007

  Waiter
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  Costa Cruise Lines North America

  Dec 2007 - Nov 2008

  Cabin Attendant
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  Costa Cruise Lines North America

  Jul 2009 - Apr 2010

  Asst.HKM Public AREA / Supervisor ( Trainee )

  • to conduct regular supervision of the cleaning, toilet sanitary, providers on a daily basis, lounges and public area supervisor / Asisstant HKM ( Pulic Area Trainee )• Under responsible for all lounges, Offices , Swimming Pool area, theatre, upper deck And open deck, Casino, & All Guest Area In the ship 32 man power consist of : Pool Attendant , Day Shift attendant, Night Shift Attendant• Report to Executive Housekeeper• Manage the Public service providers to implement rectification of defects within the agreed time frame and specification requirements.• Implement strategies to protect the health and safety of staff and others, as well as maintaining reputation, and verify business continuity issues.• Assist in the provision of reports on the quality of services provided by service providers, service levels and cost performance indicators to industry benchmarks. Achieve Key Performance Indicators and Service Level Agreement targets• Due budget management and financial analysis skills• Controlling and maintaining accommodation facilities and cleanliness• Meeting customers and handling customer request on the spot• Reporting any damage and any complain from customers• Supervise and controll any construction or renovation Show less

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  PT ISS Catering Services

  Apr 2010 - Feb 2011

  Service Supervisor

  to conduct regular supervision of the cleaning, toilet sanitary, providers on a daily basis, lounges and public area supervisor • Under responsible for all Public Area , Room, Gardener, Pest Control & High Rise Cleaning. • Report to Assistant Building Manager / Field & Care Manager• Manage the Public & Room service providers to implement rectification of defects within the agreed time frame and specification requirements.• Implement strategies to protect the health and safety of staff and others, as well as maintaining reputation, and verify business continuity issues.• Assist in the provision of reports on the quality of services provided by service providers, service levels and cost performance indicators to industry benchmarks. Achieve Key Performance Indicators and Service Level Agreement targets• Controlling and maintaining accommodation facilities and cleanliness• Meeting customers and handling customer request on the spot• Reporting any damage and any complain from customers• Supervise and controll any construction or renovation Show less

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  PT.Lifestyle Residential

  Jul 2011 - Aug 2012

  Assistant Executive Housekeeper

  • Report to EHK /Assistant GM / GM• Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Under responsible for 3 area, Kemang Kolonie Residence, Desa Kemang Residence & Utopia Residence, 55 man power consist of : Supervisor, Room attendant, cleaner, pest control, gondola ( high rise cleaning ) & gardener.• Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Assist Asst,GM to implement all business Organization in Housekeeping Department.• Implement strategies to protect the health and safety of staff and others, as well as maintaining reputation, and verify business continuity issues.• Assist in the provision of reports on the quality of services provided by service providers, service levels and cost performance indicators to industry benchmarks. Achieve Key Performance Indicators and Service Level Agreement targets• Knowledge of vendor management for specialized services• Due budget management and financial analysis skills• Train trainer ( Partnership ) HK kwowledge, supervision & Safety first.• Controlling linen, All guest supplies ,( Laundry ) , pest control, And gondola High rise cleaning equipment and machineries in housekeeping department Show less

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  TreePark Service Apartment

  Dec 2012 - May 2015

  • Assist & Report to Operation Manager to implement all business Organization in Housekeeping Department ( Public area, Laundry and room associate ).• Implement strategies to protect the health and safety of staff and others, as well as maintaining reputation, and verify business continuity issues and GO green ( green globe environmental policy ).• Assist in the provision of reports on the quality of services provided by service providers, service levels and cost performance indicators to industry benchmarks. Achieve Key Performance Indicators and Service Level Agreement targets• Knowledge of vendor management for specialized services • Due budget management and financial analysis skills• Train trainer ( Partnership ) HK kwowledge, supervision & Safety first.• Controlling linen, All guest supplies ,( Laundry ) , equipment and machineries in housekeeping department• to conduct regular supervision of the cleaning, toilet sanitary, Laundry service providers on a daily basis, lounges and public area, room associate & gardener• Report to Operation Manager • Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Under responsible for 125 Guest rooms hotel ,30 man power consist of : Supervisor and assistant Spv ,Room attendant, cleaner, Laundry attendant. Show less • Assist and report to Hotel Manager to implement all business Organization in Housekeeping Department ( Public area, Laundry and room associate ).• Implement strategies to protect the health and safety of staff and others, as well as maintaining reputation, and verify business continuity issues and GO green ( green globe environmental policy ).• Assist in the provision of reports on the quality of services provided by service providers, service levels and cost performance indicators to industry benchmarks. Achieve Key Performance Indicators and Service Level Agreement targets• Knowledge of vendor management for specialized services ( Quali Sign ) / SPA• Due budget management and financial analysis skills• Train trainer ( Partnership ) HK kwowledge, supervision & Safety first.• Controlling linen, All guest supplies ,( Laundry ) , equipment and machineries in housekeeping department• to conduct regular supervision of the cleaning, toilet sanitary, Laundry service providers on a daily basis, lounges and public area, room associate.• Report to Hotel Manager • Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Under responsible for 2 wings ( East And West Building 1-4 floor )350 Guest rooms hotel + 70 rooms for G.Os employee + 17 rooms For manager and Executive Manager, 80 man power consist of : Supervisor and assistant Spv ,Room attendant, cleaner, Laundry attendant. Show less

  • HKM

    Dec 2014 - May 2015

  • HKM

    Dec 2012 - Dec 2014
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  Delonix Hotel & service Apartment

  May 2015 - May 2016

  Assistant Executive Housekeeper

  • Assist & Report to Director Of Operational to implement all business Organization in Housekeeping Department ( Public area, Laundry, landscape, Pest Control and room associate ).• Implement strategies to protect the health and safety of staff and others, as well as maintaining reputation, and verify business continuity issues and GO green ( green globe environmental policy ).• Assist in the provision of reports on the quality of services provided by service providers, service levels and cost performance indicators to industry benchmarks. Achieve Key Performance Indicators and Service Level Agreement targets• Knowledge of vendor management for specialized services ( Quali Sign ) / SPA• Due budget management and financial analysis skills• Train trainer ( Partnership ) HK kwowledge, supervision & Safety first.• Controlling linen, All guest supplies ,( Laundry ) , equipment and machineries in housekeeping department• to conduct regular supervision of the cleaning, toilet sanitary, pest control service providers on a daily basis, lounges and public area, room associate.• Report to Director of Operation• Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Manage the service providers to implement rectification of defects within the agreed time frame and specification requirements.• Under responsible for 295 Guest rooms & 14 Dormitory consist of : Housekeeping Manager. assistant Housekeeping Manager, Assistant Laundry Manager, Supervisor and ,Room attendant, cleaner, High rise cleaning, Laundry attendant, Pest Control & Gardener. Show less

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  Club Med

  Nov 2016 - Nov 2019

  Executive Housekeeper
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  PT. Indonesia Muda Nusantara

  Jan 2022 - now

  Founder