
Ken McGinty
Business Project Analyst

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About me
Interim Product Manager: Passenger Processing @ MAG
Education

St Bedes Primary School, Widnes
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Saints Peter and Paul Catholic College, Widnes
1992 - 1997Activities and Societies: English, Maths, Science, French, Geography, History,
Experience

Home Retail Group PLC
Oct 2013 - Oct 2015Business Project AnalystSupporting the Project Manager during the analysis and design stages of projects within the Customer & Financial Services Development programmes, capturing operational requirements, documenting current and future operational processes and supporting design discussions to enable effective development and delivery of business change. Including;• Designing and execution of plans to enable effective analysis and requirements gathering with operational teams.• Identifying and building strong working relationships with key stakeholders to enable effective analysis and identify appropriate solutions.• Leading process analysis workshops with internal and external colleagues / partners.• Leading requirements gathering workshops to ensure capture and documentation of requirements, accurately reflecting and interpreting the needs of the operations.• Clear documentation of existing ('as is') and future ('to be') process maps for relevant projects.• Conducting impact assessments for required changes.• Managing the review, updates and sign-off of key project documentation relating to operational processes and operational requirements for the project.• Supporting communication and delivery of business requirements to project team and wider stakeholder groups, including senior managers.• Supporting project manager to ensure analysis and requirements align with project's overall objectives.• Providing regular progress updates to Project Manager and key stakeholders.• Proactively identifying, managing and escalating risks/issues relating to relevant phases of a project. Show less

United Utilities
Oct 2015 - Aug 2017Business Analyst- Analysis of business processes to identify operational requirements, problems and opportunities to improve performance at an operational/process level.- Demonstrates the link between the options for change, the costs, risks and business benefits to create a high degree of confidence in the potential success of change proposals- Communicates clearly the cost, risk and benefits of change options to operational managers so they make informed choices.- Develops change plans that: minimise costs; mitigate risks and maximizes the potential of the organization to realise operational benefits.- Utilises relevant project management techniques to co-ordinate activities, report on progress and maintain alignment with any over-arching plan.- Identifies and applies the appropriate standard methodologies, tools and techniques for analysis of the business process and its components. Show less

OC Business Solutions
Jul 2017 - Oct 2022Director
Lloyds Bank
Aug 2017 - Jan 2019Business Analyst Contract- Participating in the full project and development lifecycle, from requirements capturing and design through to supporting the testing and delivery. In particular, gathering and documenting business requirements; planning and leading workshops; writing up project artefacts and engaging with a wide variety of internal and external (third party) stakeholders- Ensuring Change Management Approach is adhered to- Undertaking initial impact assessments, defining the scope and deliverables for workstreams- Planning and monitoring Workstream. Taking responsibility for overall progress and use of resources and initiate corrective action where necessary- Managing a project RAID log, project plan, resource tracker and feeding into regular risk and governance calls- Feeding updates into overall communications plan, stakeholder plan and provide regular updates to key stakeholders- Responsible for change control and Lessons Learned reporting and implementation - Responsible for overall project governance and administration - Proactively managing stakeholders and their expectations Show less

United Utilities
Jan 2019 - Oct 2022Business Analyst ContractWorking on a extensive and challenging business wide “Systems thinking” programme of work, including but not inclusive:Analysis and change of business processes to identify operational requirements, problems and opportunities to improve performance at an multi operational and low level process level.Demonstrating the link between the options for change, the costs, risks and business benefits to create a high degree of confidence in the potential success of change proposals.Identifying business impact based on the scope of change using varied tools and techniques such as Impact Assessment, Options Appraisal and Feasibility StudiesThe management of the requirement lifecycle from high level elicitation to functional specification, liaison with IT and delivery of UAT. Including problem solving and the development and roll out of user cases. Contributing to the development of new methodologies and the identification of new tools or techniques.Development of a new wholesale capability model including the implementation of a maturity assessment matrix to demonstrate how the organisation can mature 8 key capability areas throughout the course of the current “AMP” period. Show less
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MAG (Airports Group)
Oct 2022 - nowDriving the optimisation and delivery of passenger processing systems to enhance operational efficiency and traveler experience. Collaborating with cross-functional teams to define product strategy, prioritise features, and implement solutions that align with business goals and industry standards. Focused on innovation, stakeholder engagement, and measurable outcomes in a dynamic, high-impact environment.
Interim Product Manager: Passenger Processing
Dec 2024 - nowTransformation Business Analyst
Oct 2023 - Dec 2024Business Analyst
Oct 2022 - Oct 2023
Licenses & Certifications

Lean Six Sigma (Green Belt)
British Quality FoundationJan 2017
Prince 2 Foundation
Dec 2015
Prosci
Prosci
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