James Willard

Experience

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  Ken Caryl Glass

  Aug 2005 - Feb 2006

  Residential Leadman

  • Responsible for training employees and for billing and warranty paperwork.• Recipient of 3 promotions in 6 months.

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  United States Marine CorpsInfantry / Company

  Mar 2006 - Oct 2006

  Office Manager

  • Managed up to 400 Marines’ daily operations while responsible for relations between the battalion and company.

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  Davis Whitehall (Supervisor: Terry School (Owner) (719)-574-8414)

  Feb 2007 - Jan 2008

  Carpenter

  • Saved the company an entire annual salary by combining both positions into a single paid position.

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  Bureau of Reclamation

  Mar 2013 - Sept 2013

  Procurement Technician

  • Designed and implemented a new record system with increased efficiency, effectiveness, and accountability.• Oversaw administrative duties of the department in addition to training and projects in contracts and acquisition.• Managed schedules, incoming phone calls, professional correspondence, and record keeping.

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  VA Hospital

  Dec 2013 - Jul 2014

  Security Assistant

  • Performed administrative duties associated with the issuance of federal access identification cards and maintained records necessary according to federal statutes and presidential directives.

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  Serbu Firearms

  May 2015 - Jun 2018

  Operations Manager

  • Provided leadership for all store operations, including managing production, inventory, quality control, assembly, shipping, legal compliance, customer service, and sales. Notable achievements while in the position included:- Created and continually updated all procedures in use, which significantly increased production.

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  Cabela's

  Jul 2019 - Jul 2020

  Operations Outfitter

  • Conducted all detailed inspections of all ATF forms, ensuring compliance with all State and Federal laws and Cabela’s policies and procedures.• Inspected all forms for accuracy and legality, tracking and correcting any errors and providing training to Outfitters to ensure mistakes are not repeated.

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  MEDSource, Inc

  Jul 2020 - now

  Service & Product Specialist

  • Provide exceptional customer service and sales support for medical reps renting or purchasing a wide range of surgical equipment and supplies for bio labs. • Assist customers in selecting equipment that best suits their needs, budget, and time frame constraints. • Quote and schedule freight, express shipping, and local messengers to deliver the equipment for time-sensitive labs. • Proactively follow up with customers and track shipments to identify issues in time to find solutions before the customer's lab is negatively impacted. Show less