Jasmica Amaechi, CSM®, PMP®

Experience

• 

  Fast Enterprises, LLC

  Feb 2000 - Sept 2006

  • Liaison between development and business teams and assisted with unit testing and scheduling of testers by reaching out to different departments.• Reported directly to Project management daily to ensure everything was on track per project schedule for an on-time project delivery. • Designed, developed and upgraded employer propriety software product.• Performed client support analysis, design and implementation.• Created documentation for site code and business processes.

  • Test Coordinator

    Apr 2006 - Sept 2006

  • Software Developer

    Feb 2000 - Apr 2006
• 

  Fast Enterprises, LLC

  Jul 2007 - May 2018

  Oversaw and managed over 70 testers in 4 test locations for the testing phase.• Authored and led approval of Master test plan to strategize, plan and develop test strategies for the implementation of CDTFA’s large initiative of an integrated tax solution.• Led requirements workshop, conducted JAD sessions, and show-n-tells to elicit, analyze and gather business and system requirements and translate them into test cases and scenarios.• Developed and delivered test scenario writing workshops and end user tester training via hands-on classroom sessions, training material and user documentations.• Planned and managed and coordinated system, user, performance, security role-based and end-to-end testing across multiple test sites occurring concurrently.• Formalized test defect management process and coordinated daily defect meetings between testers, developers and business users during test phase.• Communicated with Project Management and stakeholders daily on potential risks, status and progress of testing and providing recommendations for timely risk mitigations.• Provided post implementation support via desk side assistance, email responses to support inbox, online support chats, etc.to end users and their managers. Show less Authored and led approvals of testing, training and organization change management plans to strategize, plan and develop delivery strategies for the implementation of TAJ’s large business and IT transformation initiative of an integrated tax solution for the Caribbean country.• Delivered organizational change management meetings with users and management at tax offices throughout the Country.• Be a key participant in functional development phases through to product deployment and help manage, monitor and communicate project progress to stakeholders.• Gathered work-day-diaries and conducted interviews with users from different units to understand change impact across the Island.• Designed and developed overall support flow from adding, updating to closing and documenting support issues.• Performed back-end processing activities such as troubleshooting production tickets and performed root cause analysis and identified, recommended and discussed technical solution options with business and translated solution to developers on team.• Maintained and organized support inbox and provided resolution and support via phone calls, emails and conducted Organizational Change Management demonstrations.• Managed Incident tracking, prioritization and testing of fixes and deployment to Production.• Participated in regular Management Meetings aimed at satisfying the business and prioritizing incidents for development and delivery. Show less • Gathered User Requirements and carried out detailed analysis and design of requirements.• Designed, developed fields on new Return forms and streamlined imaging, data capture and indexing needs and helped gather interface needs with vendors and internal stakeholders.• Discussed and recommended the RST decommissioning team to strategize roll back in phases with least impact to Customers.• Managed the upgrade of OntTax end user documentations like procedures and guidelines.• On site Production Support of OntTax, maintained, implemented and upgraded company propriety tax software named Gentax®.in visual basic and SQL.• Managed a team of state and vendor developers and designed technical solutions to requirements, delegated work, mentored and coached junior staff and team members, performed code reviews • Created and maintained resource scheduling of testers and developers.• Managed Incident tracking, prioritization and testing of fixes and deployment and documentation for Production.• Coordinated training and testing; oversaw Project rollout schedule and ensured targets are met.• Managed and coordinated Go-Live activities on Rollout weekends. Show less

  • Testing Manager

    Jan 2017 - May 2018

  • Production Support Manager

    Jul 2014 - Dec 2016

  • Development Team Lead

    Jul 2007 - Jul 2014
• 

  Ontario Ministry of Finance

  Aug 2020 - Apr 2023

  Senior System Analyst

  Provide leadership and technical consulting experience in the analysis, design and development of business requirements into IT components.• Continually provide a neutral and unbiased opinion at all requirement gathering meetings to help Ontario deliver the best solution to its citizens.• Responsible for continual review of scope against business requirements and engage with vendors.

• 

  Ontario Ministry of Transportation/ Ministère des Transports de l’Ontario

  Apr 2023 - now

  Product Manager