Ziaullah Khan

Experience

• 

  Pak Datacom Limited

  Mar 2008 - Mar 2016

  System Administrator

  RESPONSIBILITIESEstablished network specifications and analyzed workflow, access,information and security requirements.Installed important security and functionality patches to maintain optimalprotections against intrusion and system reliability.Designed proactive preventive maintenance schedules to preventunnecessary downtime and hardware faults.Implemented corrective plans of action for network availability andlatency.Adopted cost-effective, useful solutions to implement into current systems.Provisioned new software and hardware for use, following establishedsecurity policies.Drove continuous improvement of IT governance processes.Completed reports detailing network and systems performance anddowntime issues.Configured and tested Windows Server operating systems with rolesfeatures.Integrated and updated software products to boost system compatibility.Implemented internet and intranet applications on multiple platforms.Created nightly jobs for database backups.Conducted routine and emergency maintenance of assigned data centerequipment.Developed modification program to determine compatibility with varioussoftware.Maintain LAN(Local Area Network) and WAN(Wide Area Network) in PakDatacom.Management of Microsoft Exchange server 2008.Configuring and Maintaining of Routers, Switches and access pointsConfiguring and Maintaining Microsoft exchange E-mails of users in PakDatacom.Coordination and Troubleshooting with Nayatel ISP to sort out internetrelated problems.Monitoring and Managing Bandwidth of Internet for Official Users..Troubleshooting with the users in the Pak Datacom to resolve ComputerBased issues.Maintaining a Backup of Software used in regular basis.Secure Network sharing to access data from one computer to another.Maintenance and updating Pak Datacom official website.(www.pakdatacom.com.pk) Show less

• 

  Serena Hotels

  Mar 2016 - now

  Asst. IT Manager

  Responsibilities:Supported implementation of Hotel management system softwareapplications to enable centralized management of tasks.Led and assisted technical upgrade projects for Hotel by working andcoordinating with consultants and developers for integrations.Analyzed network security and current infrastructure to assess areas inneed of improvement and develop solutions.Identified computer hardware and network system issues, performingtroubleshooting techniques for remediation.Worked closely with management teams to plan, develop and executetechnical strategies aligned to client's vision.Skilled at working independently and collaboratively in a teamenvironment.Completed paperwork, recognizing discrepancies and promptlyaddressing for resolution.Worked flexible hours across night, weekend and holiday shifts.Demonstrated a high level of initiative and creativity while tackling difficulttasks.Reviewed and assessed architecture design, implementation, testing anddeployment needs to identify project requirements and costs.Communicated regularly with Hotel Guest concerning internet connectionproblems and solutions.Working according to the IT policy of the company.Back-ups of PMS Opera , Suprema poll-in attendance Machine,PABX,Guest Complaints and Official files.Trouble Shooting of Servers related issues.(Hardware and Software)Kerio Firewall Administration.System Administration.Veritas Backup Exec AdministrationCorporate Office Reporting.Configuring and Maintaining of Network Routers, Switches and accesspoints installed in premises of Serena.i-Scala and XL-Connect support and Administration .Reviewed Domain Controller Active Directory and Exchange Structure andmade recommendations for changes to follow Microsoft best practices.Configured and tested Windows Server operating systems with rolesfeatures.Tested software remotely and onsite for server sets to maintain operationalreadiness. Show less