Ahmed Essam

Experience

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  CITC - civil information technology company

  Sept 2008 - May 2015

  Senior System Engineer

  -CITC is the company responsible for the technical support for the National ID Project, National ID Portal Project and Traffic licensing Project for ministry of interior-Implement & manage VMware infrastructure using VMware Vsphere-Configuring and administrate hosts with Vcenter servers-Administration and Configuration for IBM Blade Center-S “HS22 and HX5”-Monitoring IBM Blade Center (Blades, Ethernet switch modules, SAS RAID ctrl modules, Storage modules, power modules and chassis cooling devices)-Upgrading Blade center firmware-Configuring BNT (Blade Network Technology) for internal and external network mapping-Implement VMware High Availability and Fault Tolerance-VMotion and Storage vMotion, DRS and Storage DRS-Implementation of Distributed Virtual Switch to manage multiple hosts-Configuring, Administrate and troubleshoot Microsoft Infrastructure Services-Configure A.D for CSO forest, CSO Portal forest and MOI-traffic forest CSO: Civil Status OrganizationMOI: Ministry Of Interior-Parent Domains configuration, primary and additional domain controllers for Main and DR sites.-Child Domains configuration, primary and additional domain controllers for remote sites-Configuration for domain controllers: OUs, GPOs, DNS, Replication, monitoring Healthy check and backups-Configuring and administrate WSUS Server for required Updates for Servers and clients-Configuring and administrate Kaspersky Security Center servers and deploy KAV remotely for clients-Manage contractors and consultants that provide information technology related services-Configuring and Administrate Edge Routers Cisco 1700 and 2800 Series for Remote Sites-Configuring and Administrate Edge Switches Cisco 2950 and 3650 Series for Internal LANs and Remote Sites LANs-Experience in Installing Network Racks, Patch Panels and Cables Infrastructure Show less

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  Equinox International

  Jun 2015 - Dec 2015

  Senior Data Center Virtualization Engineer

  -I worked as a Datacenter virtualization engineer responsible for implementing , integrating, and supporting Converged Solutions-implementing and configuring Cisco UCS and VMware technologies Projects for telecom operators-Installation and configuration of vmware infrastructure including ESXi Implementation, ESXi Migration, vCenter Implementation, vCloud Director, Clustering, Configuring Resource Pools, vAPPs, VMware DRS, vSphere Networking, Distributed Switches, Storage configuration (iSCSI and NFS Datastores), Optimizing vSphere, Monitoring vSphere Performance, Sizing vSphere, Designing Highly available VSphere environments, Documenting vSphere Infrastructures, Licensing vSphere environments.-Installation and configuration of Cisco UCS chassis, B series Blade servers and Fabric interconnect , configuring UCS manager Organizations, templates and service profiles.-Good knowledge in storage technology SAN and NAS Show less

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  Orange Business Services

  Dec 2015 - Mar 2018

  Shared cloud system engineer

  -Operating & Supporting Orange World Wide Global Virtual Infrastructure & Customer hosted Cloud environment-Managing VMware infrastructure including (ESXI, Vcenter, Clustering, HA configuration)-Managing Cisco UCS Unified Computing System infrastructure environment (B Series serves, Fabric Interconnect, UCS Manager) , VxRail, Dell servers and HP enclosures-Maintain Storage and backup systems and the daily tasks for backup and restoration, incident resolution, problem resolution, diagnosis of software and hardware issues related to storage and backup systems like Avamar and VNX.-Identify systems issues [Windows Servers, VMware, LLD &HLD-problems, Cisco UCS, HP iLO], and solve these issues.-Handling complex tasks including, major outages, complex incidents/problems, complex -changes, complex projects & complex releases.-Act as technical escalation point for major/complex outages & changes.-Performing systems services operation tasks.-Performing release management including software and hardware upgrades, service packs -installation, virtualization and middleware upgrades as well as software and hardware migrations.-Maintaining and improving Customer SLA & Improve Customer Satisfaction-Reporting directly to Head of Infrastructure Systems Engineering team Show less

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  International Turnkey Systems - ITS

  Mar 2018 - now

  Technical Consultant

  -Resident engineer at Kuwait airport, Civil Aviation Project-Implementation and administration tasks for virtualization infrastructure based on VxRail system, configuring "Stretched Cluster" for Vxrail HCI solution between two sites and witness Host and mirroring workload for each site to another-Perform daily Backup health checks, administration tasks, maintenance activities and troubleshooting based on Commvault Hyperscale , configuring database, Vmware, filesystem, NDMP, Exchange, O365 and active directory clients, creating Global de-duplication policies and storage policies for primary and cloud copy, configuring Commserve and media agent for cloud to act as DR site with Cloud copy-Perform daily Backup health checks, administration tasks, maintenance activities and troubleshooting based on Avamar backup system-Manage block level and file level VNX storage Show less