Michael Ibos

Experience

• 

  The University of Southern Mississippi

  Dec 2007 - Feb 2012

  - Assisted with special projects related to the matriculation of undergraduate students.- Processed application materials for incoming students. -Responsible for the training of all new student employees at all levels.-Create and maintain all training material for manuals, presentations, and skills based exams.-Assists in maintaining inventory of all Audio Visual equipment as well as facility supplies. -Member of the official host and hostess group of the university-Acclimated students to the university through educating them about university traditions and team building exercises.-Counseled freshmen and transfer students through processes such as financial aid and course registration during summer orientation.-Facilitated parent orientation through participation in discussions about registration, financial aid, and housing processes. -Acted as building manager and monitored all activities and programs during designated hours of operation of a 312,000 square foot conference center and student union.-Communicated daily plan of action with event services crew.-Supervised all operations of event services crew, custodians, maintenance staff, and game room.-Communicated with Event Services Managers regarding customer services’ needs. -Assisted facility manager in ensuring all steps are properly completed for each room setup.-Reported to facility manager to evaluate needs for event setup for day’s events.-Assisted the facility manager and union administrators in whatever capacity deemed necessary.

  • Admissions Clerk

    Dec 2011 - Feb 2012

  • Training Facilitator

    May 2010 - Dec 2011

  • Southern Style Facilitator

    Jan 2010 - Jan 2011

  • Facility Manager

    Jan 2008 - May 2010

  • Event Services Crew

    Dec 2007 - Jan 2008
• 

  Freeman Company

  Feb 2012 - now

  •Manage the transition of accounts from Business Development and supports accounts accordingly.•Confirm jobs and requests necessary information to prepare service plan requirements.•Sells products/services above and beyond existing contract. Re-signs existing business.•Quote prices and credit terms as necessary.•Understand all aspects of branch operation and logistics so that accounts can be managed appropriately.•Produces and reviews orders with branch personnel.•Inspects job site with local branch for proper planning when necessary.•Supervise jobs on site as required.•Follows-up on customer complaints and collections as necessary.•Entertains clients as necessary.•Business Development•Up-sells to enhance customer experience.•Cross sells all Freeman lines as appropriate.•Prepare reports of business transactions.•Develop and maintain strong working relationship with all branch operations.•Represents Freeman to internal personnel and external contacts in a loyal, ethical, and moral manner. Show less - Complete production schedules and estimate worker hour requirements for completion of job assignment. - Create labor projections and monitors throughout the event- Determine equipment needs, schedules delivery and pick up, arranges for rentals when needed.- Interpret specifications, blueprints, and job orders to workers. Assign duties, supervise and dispatch all work performed to ensure quality and safety; interprets company policies to workers.- Analyze and resolve work problems and assist workers in solving work problems.- Maintain time and production records. Submit proper paperwork that is pertinent to billing.- Prepare all labor requirements for move-in / move-out. Prepare and/or review the load list.- Ensure all OSHA company safety policies and procedures are adhered to including, daily equipment inspections, proper use of equipment, and use of PPE.- Place Labor calls and manage crews for all assigned shows. Train crews as necessary. Show less

  • Director of Operations

    Oct 2023 - now

  • Senior Client Solutions Manager

    Feb 2022 - Oct 2023

  • Client Solutions Manager

    Jul 2016 - Feb 2022

  • Operations Supervisor

    Sept 2012 - Jul 2016

  • Rigging Foreman

    Feb 2012 - Sept 2012