Sheldon F.

Experience

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  Motilal Oswal Financial Services Ltd

  Mar 2006 - Oct 2006

  Relationship Manager

  As a Relationship Manager at Motilal Oswal, my role involves building and nurturing client relationships within the financial services sector. I provide personalized financial advice, manage investment portfolios, and ensure client satisfaction. With a focus on market trends and product knowledge, I facilitate investment transactions and deliver excellent customer service, contributing to clients' financial success while adhering to regulatory standards.

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  Jet Airways

  Dec 2006 - Apr 2016

  Cabin crew in charge

  As the International Cabin Crew in Charge, I lead and coordinate the cabin crew team to ensure the smooth and safe operation of international flights. Responsibilities include overseeing pre-flight preparations, conducting crew briefings, and managing in-flight service delivery. With a strong focus on safety, customer satisfaction, and effective communication, I play a key role in creating a positive and efficient travel experience for passengers. Additionally, I handle any in-flight issues, emergencies, or conflicts, demonstrating leadership and decision-making skills throughout the journey. Show less

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  Self Employed

  Jun 2016 - Jun 2017

  Freelance Photographer

  As a freelance photographer, my work revolves around capturing moments and telling stories through the lens. With a keen eye for detail and creativity, I specialize in producing high-quality images that convey emotions, showcase products, or document events. I collaborate closely with clients to understand their vision and objectives, ensuring each project is uniquely tailored to meet their needs. Proficient in both natural and studio lighting, I leverage technical expertise to achieve the desired aesthetic. My flexibility and adaptability allow me to excel in various photographic genres, from portraits and events to commercial and editorial assignments. Passionate about delivering exceptional visual content, I constantly seek innovative approaches to elevate the impact of my work. Show less

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  Redpin

  Jul 2017 - now

  Team Manager

  Leading a team 26, fostering a positive and collaborative work environment. Developed and implemented effective training programs to enhance the team's product knowledge and customer service skills. Implemented performance metrics and conducted regular performance reviews to identify areas for improvement and recognize top-performing team members. Collaborated with cross-functional teams to streamline processes and improve overall operational efficiency. Successfully resolved escalated customer issues, ensuring timely and satisfactory resolutions. Show less