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Nicki Smith

Nicki Smith

Assistant Manager

Followers of Nicki Smith197 followers
location of Nicki SmithBath And North East Somerset, England, United Kingdom

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  • Timeline

  • About me

    Customer Insight and Support Manager

  • Education

    • Haberdashers Monmouth School for Girls

      1982 - 1993

    • Digital Mums

      2018 - 2018
      Digital Retox Course

      Digital skills needed for the next generation.Upto date knowledge about systems and software required in the modern day workplace

    • Haberdashers’ Monmouth Schools

      1982 - 1993

    • King's College London

      1993 - 1997
      Bachelor of Arts - BA French Language and Literature

  • Experience

    • Majestic Wine

      Oct 1997 - Jan 2000
      Assistant Manager

    • JD Wetherspoon

      Oct 2000 - Apr 2011
      Manager

    • The Creation Station Bath

      Apr 2011 - Feb 2021
      Business Owner

      Chief inspirer, paint pourer, glitter sprinkler, confidence builder, friend maker, imagination ignitor, pride developer and smile creator at The Creation Station Bath.Responsible for all roles including delivery of activities and workshops, scheduling and devising the curriculum and activities, finances, marketing, social media and business planning.

    • DoodleLearning

      Sept 2019 - Dec 2022

      • Operations Manager DoodleCoaching

        Sept 2021 - Dec 2022

      • Customer Service Advisor

        Jul 2020 - Sept 2021

      • Freelance Customer Service Advisor

        Sept 2019 - Jul 2020

    • Discovery Education UK

      Dec 2022 - now
      Operations and Customer Insight Manager

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Nicki Smith
      "Best class leader" finalist What's on 4 Little ones 2018
    • Awarded to Nicki Smith
      Franchisee of the Year finalist www.workingmummy.com 2018
    • Awarded to Nicki Smith
      Create Club Champion of the Year The Creation Station 2017 Recognition for delivering quality afterschool clubs
    • Awarded to Nicki Smith
      Franchisee of the Year finalist workingmummy.com 2017
    • Awarded to Nicki Smith
      Franchisee of the Year The Creation Station 2014