Vinay Gupta

Experience

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  Reliance Info Streams Pvt. Ltd

  Jan 2006 - Jan 2007

  Customer Service Executive

  R- Connects related issues.Billing related issues.Service reconnection.International calling card issues and National calling card issues.Plan migration and R world related queries.Handling call related to network and coverage issue.Selling and up selling Reliance Product.

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  ICICI Bank Ltd.

  Jan 2007 - Nov 2007

  Officer Grade S1

  Dealing with Private Banking Customers on Phone.Helping investors with financial planning.Recommending financial planning strategies to investors.Updating customer with the products coming in market.Recommending model portfolios and selecting the right fund.Achieving revenue targets.Resolving service related quarries and taking request regarding account maintenance.

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  Deutsche Bank AG

  Feb 2008 - Aug 2008

  Officer

  Dealing with Private Banking Customers on Phone.Helping investors with financial planning.Recommending financial planning strategies to investors.Updating customer with the products coming in market.Recommending model portfolios and selecting the right fund.Achieving revenue targets.Resolving service related quarries and taking request regarding account maintenance.

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  ICICI Prudential Life Insurance Company Limited

  Sept 2008 - Feb 2009

  Associate Financial Service Manager

  Selling Insurance product in Branch to Bank Customers.Conducting financial Planning Sessions with customers on Compliance guidelines.Giving suitable recommendations on the basis of outcome of such sessions.Responsible for managing portfolio of existing clients and also acquiring new clients for investment and insurance.Coordinate with the customer and operations team to ensure that quality services are provided to investors.Preparing daily sales report.All Investments done strictly within the limits of Sales Compliance, Anti Money Laundering guidelines, KYC norms etc.Handling team of branch staff and training and motivating them to sell insurance product.Achieving targets as per requirement. Show less

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  TNT

  Nov 2009 - Oct 2012

  Indoor Sales Officer

  Selling Air couriers and FreightAcquisition of new customers, development and retention of existing customersHandling different documents related to Sea freight, Air freight and Customs Client handling and after Sales service.Generating and converting sales leads for couriers and Freight Forwarding.Exploring and developing new business opportunities in overseas market.Research and explore potential global market for products and prepare timely report on geographical location basis.Identify, communicate and coordinate with shippers and build business relationship.To provide global market intelligence and competitor activity reports to the managementArranges shipping details such as export licenses, customs declarations, packing, shipping.Coordinate export shipments from origin until final destinationUpdating database and prepare daily report.Achievements:Platinum Club - 2010Indoor Sales Officer – Top Notch Quarter 1 2010Indoor Sales Officer – Top Notch Quarter 3 2010Best TSales Officer Of The Year – 2010Power Performer – 2010Star Performer West Region – 2010-11 Top Contributor Revenue (Region)– 2010Team Elite Winner Indoor Sales Officer – Top Notch Quarter 1 2012 Show less

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  Nippon Express

  Oct 2012 - Aug 2014

  Senior Executive - Sales

  The acquisition of new customers for ocean & air freight.Development and retention of existing key customers.Respond to RFQs, tenders, etc.To respond to incoming queries and ensures the resolution of service delivery issues Prepare and attend client meetings Client handling and after Sales service.To be aware of the local market in the Airline and Shipping areas. Gathers detailed information about accounts, identifies decision-makers, and understandsstrategic business challenges and priorities.Handling different documents related to Sea freight, Air freight and CustomsCoordinate export shipments from origin until destinationUpdating database and prepare daily report.Responsible for accounts receivable collections and bad debts resolution. Show less

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  DTDC Express Limited

  Aug 2014 - Mar 2016

  Assistant Manager

  Sales Planning & Development. Managing a team of sales managers and their routine sales activities.The acquisition of key target customers for ocean & air freight.Development of existing channel partners and customers.Responsible for the growth and retention of the trade lane Import / Export, and Air / Sea,between India and the USA, UK & UAE.Maintaining the the Region costingPlanning & Budgeting for Region (MUM, AMD, NGP, PUNE & INDR)Managing cross functional team meetings for problem resolution & client retention.Forming professional & appropriate relationship with key customers through face to facecontact / meetings.Updating senior management on client & area development, pipeline management andcompetition analysis.Collaborate with Price and Operations team to maximise sales and revenue growth .Identification & expansion Customer Base and Industry.Responsible for accounts receivable collections and bad debts resolution.Managing, coaching and reviewing employees to ensure KPI’s and personal objectivesare achieved. Show less

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  FedEx

  Mar 2016 - Jul 2023

  Account Executive

  Sales Planning & Development. The acquisition of key target customers for air parcels & freight.Development of existing customers.Responsible for the growth and retention of the trade lane Import / Export, between India and Eou.Maintaining the the Region costingForming professional & appropriate relationship with key customers through face to face contact / meetings.Updating senior management on client & area development, pipeline management and competition analysis.Collaborate with Price and Operations team to maximize sales and revenue growth .Responsible for cross selling.Co-ordination with IATA, Custom clearance activities and Independent shipment handling.Identification & expansion Customer Base and Industry.Responsible for accounts receivable collections and bad debts resolution.Achievement:Ambassador Club - 2018 Show less

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  Worldwide Logistics(India) Pvt Ltd

  Jul 2023 - now

  Regional Sales Manager

  To Drive the Revenue Growth of the Region.Responsible for securing new customers, maintaining and developing existing accounts.Solution Sales focus, develop end to end solutions for different Industry verticals.Drive collaboration with the group organizations as well as Internal Business units to develop new products & business opportunities.Able to understand and sell across portfolio.Enhanced focus on building capabilities across transportation, warehousing & value-added servicesDevelop market in the region with potential business.Participating in bids and driving pricing proposals.Identify potential customers and register opportunities; relentlessly pursue realization of such opportunities leading to revenue for the company.Regularly visit existing accounts validating our service levels and develop new revenue streams and target to increase business from it.Ensuring Timely billing and collection from customers.Monitor Sales Target Vs Achievement reports & data presentation.Monitor Collection Target Vs Achievement report & data presentation on weekly basisMaintain proper yield as per given target.Team development and Management Show less