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Alexander Piro

Alexander Piro

Office Assistant

Followers of Alexander Piro820 followers
location of Alexander PiroTrieste, Friuli-Venezia Giulia, Italy

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  • Timeline

  • About me

    Customer Experience Manager

  • Education

    • Scuola navale militare f.morosini

      2005 - 2008
      Diploma di liceo scientifico Liceo scientifico

    • Uniwersytet Wrocławski

      2012 - 2015
      MA in political science of Eastern Euorpe (CEEPS) political science

      Activities and Societies: Wroclaw global forum • Politics and history of Eastern Europe, European law, International Economy, Sociology, History of Economical, social and political changes in Eastern Europe, qualitative and quantitative research methods.

    • Università degli Studi di Trieste

      2008 - 2012
      Laurea in scienze internazionali e diplomatiche Affari e relazioni internazionali

      Activities and Societies: CUS gorizia - international relations- international economy and business- sociology- political science- statistics- history of International ralations

  • Experience

    • Ceiling & Walls s.r.l

      May 2010 - May 2011
      Office Assistant

      • Support in daily office activities• Dealing every day with national and foreign costumers via telephone and email • Administrative activity• Supporting in logistics

    • Promotion più s.r.l

      Mar 2012 - Jul 2012
      Area Sales Representative

      • Advertising sales• Customer care• Database creation, networking• Logistics

    • Direct success (Spain)

      Oct 2013 - Jan 2014
      Commercial Sales

      • Sales of energetic packages • Customer care • Networking and data base creation

    • The Indo-Italian Chamber of Commerce and Industry (IICCI)

      Dec 2014 - Mar 2015
      Intern

      • Administrative activity and events coordination; • Research on Indian market access for Italian Micro, Small and Medium enterprises through contacts with institutions as well as entrepreneurs; • Participation to high level international meetings;• Foreign trade

    • Centro Sistemi s.r.l.

      Sept 2015 - Jan 2016
      Sales expert

      - managing portfolio of customers- acquisition of new customers- IT training- customer service post sales- meeting with new potential customers

    • Movago GmbH

      Jan 2016 - Apr 2016
      Sales manager

      -Launching Italian market -performing sales (best international sales for 2 months)-team management-use of salesforce

    • Homebell

      Apr 2016 - Jul 2016
      Team leader sales

      -creating market basis in Italy for building and house renovation sector-set up pricing for algorithms -leading a team of sales agents-outstanding sales performances (1st month 23k, 2nd 50k, 3rd 70k)-constant support to operations- managing salesforce

    • Booking.com

      Jan 2017 - Aug 2017
      Accommodation Service executive

      - Supported Hotels and properties with a high degree of satisfaction. - offered fast solution to all inquiries- high performing agent

    • WATCHMASTER.COM

      Aug 2017 - Dec 2017
      Senior sales consultant

    • ALIEN TECHNOLOGY TRANSFER - UK

      Jan 2018 - Sept 2018
      Project financing consultant

    • Teleperformance Portugal

      Oct 2018 - Jul 2020
      1st line Manager

    • Facile626 | Sicurezza sul Lavoro e Haccp per Alberghi, Ristoranti e Bar

      Jul 2020 - Dec 2020
      Responsabile Telemarketing e Organizzazione Corsi

    • Xriba

      Dec 2020 - May 2024
      Responsabile telemarketing

    • Soluzione Tasse SpA

      Jul 2021 - now
      Responsabile Customer Experience

    • Allcore spa

      Jan 2024 - now
      Customer Experience Manager

  • Licenses & Certifications

    • Certified OKR Practitioner (C-OKRP)™ - Level 2

      OKR International
      Nov 2022
      View certificate certificate

    • Certified OKR Practitioner (C-OKRP)™ - Level 1

      OKR International
      Nov 2022
      View certificate certificate

  • Volunteer Experience

    • participant and tutor

      Issued by AEBR summer seminar on Jan 2009
      AEBR summer seminarAssociated with Alexander Piro

    • participant

      Issued by MUN Barcelona on Jan 2011
      MUN BarcelonaAssociated with Alexander Piro

    • participant

      Issued by MEU Mainz on Jan 2010
      MEU MainzAssociated with Alexander Piro

    • Personal assistant of Ana Palacio

      Issued by Woclaw Global Forum on May 2014
      Woclaw Global ForumAssociated with Alexander Piro