Martha Bowman

Experience

• 

  University of Memphis

  Oct 2003 - Jan 2008

  Administrative Associate

  Maintained student employee records according to federal regulations for the studentemployment office.Participated in implementation of the new Human Resources Information system (Banner)computer system.Ensured the Student Employment office was online with Banner by inputting personnelinformation into the new database.Assisted full time and part time students with finding employment on campus by evaluating theneeds of departments.Prepared and tracked time and budget reports for the work-study programCompiled information concerning students not in compliance with student employment rulesand regulations.Assisted university personnel and students with all problems pertaining to student employmentor financial aid.Trouble shot the time entrance of student employees time when departments were havingissuesReviewed and imputed student employment applications and new employment opportunitiesinto the university database.Presented informational email and telephone assistance to public at large regarding universityquestions.Supplied students with financial aid information and reviewed/processed applicationsaccording to federal regulations.Delivered friendly assistance with new hires throughout interviewing and hiring process.Filed paperwork, sorted and delivered mail, and maintained office organization.Organized new employee orientation schedules for new hires.Screened applicant resumes and coordinated both phone and in-person interviews.Assisted with on-boarding process of new hires within two days.Posted positions through approved recruitment channels.Created and completed personnel action forms for hires and terminations.Processed documentation for employee actions such as new hires, and terminations.Recruited/screened qualified potential employees.Handled client correspondence and tracked records to foster office efficiency.Served on the implementation team for Ellucian Banner Human ResourcesTaught new end users Banner Show less

• 

  Univeristy of TN Health Science Center

  Jan 2008 - Nov 2010

  Financial Aid Counselor

  Managed enrollment services for work-study program.Prepared and processed campus work-study student paperwork.Approved work-study job listings for the work-study website and kept it current.Coordinated the request for off campus sites to become eligible work-study sites.Determined student's eligibility for work-study awards based on their budgets.Counseled students and parents about financial aid options and program details.Helped individuals complete physical and electronic paperwork such as FAFSA.Monitored financial aid award notices through Ellucian BannerProcessed unique financial aid profiles for undergrad and post-grad applications.Communicated with prospective students to illustrate available financial aid opportunitieswithin Colleges of Medicine, Nursing and Graduate Health Sciences.Processed federal financial aid verifications per Colleges of Medicine, Nursing and GraduateHealth Sciences guidelines.Performed needs analysis of applications, accounting for financial and educationalbackground information.Reviewed initial financial aid applications for accuracy and compliance with reportingstandards.Designed financial aid reward packages, aligning contents with individuals' monetary andlogistical needs.Provided financial aid counseling to enrolled and prospective students.Explained very technical financial information to applicants in easy to understand language.Handled customer complaints with relative ease by conducting research, listening carefullyand taking appropriate action.Helped college students obtain financial aid through loan programs.Coordinated the work-study program. Show less

• 

  Memphis City Schools

  Nov 2010 - Jun 2011

  ESL Teacher

  Analyzed and compiled data to prepare comprehensive reports for management.Managed electronic and paper filing systems by updating paperwork, maintaining documentsand accurately recording information.Conferred with parents by telephone, text or email to provide information about their studentsCompleted administrative tasks by performing business correspondence, transcription anddata entry.Built and maintained excellent parent relationships through timely response to inquiries andgoing above and beyond to accommodate unusual requests.Supported company leaders by managing budgets, scheduling appointments and organizingitinerary.Facilitated timely delivery of special projects to meet organizational and departmentalobjectives.Used Ellevation to prepare various correspondence, reports and other written material.Created and implemented standard operating procedures for records handling.Liaised between classroom teachers and parents and maintained effective lines ofcommunication.Found new sources for teacher supplies and closely monitored inventory use to keep costs inbudget.Maintained clean classroom area to promote positive, professional environment for students.Completed forms, reports, logs and records to quickly handle all documentation for English asa Second Language Department.Managed filing system, entered data and completed other clerical tasks.Assisted coworkers and staff members with special tasks on daily basis.Performed research to collect and record industry data.Continually sought methods for improving daily operations, communications withadministration, recordkeeping and data entry for increased efficiency. Show less

• 

  RemitData

  Jan 2012 - Jul 2012

  Trainer

  Quickly adapted training plans for client needs, keeping timelines, and desires in mind.Scheduled and taught online courses to increase learning opportunities.Resolved problems with client accounts to get clients back on track with product usage.Created training programs and instructional materials to further educate end users.Led cross-functional training for external and internal clients and created all training materialsand exams.Developed and responded to incoming and outgoing correspondence.Developed effective training manuals, modules and teaching aids. Show less

• 

  Shelby County Schools

  Jul 2012 - Sept 2015

  ESL Teacher

  Analyzed and compiled data to prepare comprehensive reports for management.Managed electronic and paper filing systems by updating paperwork, maintaining documentsand accurately recording information.Conferred with parents by telephone, text or email to provide information about their studentsCompleted administrative tasks by performing business correspondence, transcription anddata entry.Built and maintained excellent parent relationships through timely response to inquiries andgoing above and beyond to accommodate unusual requests.Supported company leaders by managing budgets, scheduling appointments and organizingitinerary.Facilitated timely delivery of special projects to meet organizational and departmentalobjectives.Used Ellevation to prepare various correspondence, reports and other written material.Created and implemented standard operating procedures for records handling.Liaised between classroom teachers and parents and maintained effective lines ofcommunication.Found new sources for teacher supplies and closely monitored inventory use to keep costs inbudget.Maintained clean classroom area to promote positive, professional environment for students.Completed forms, reports, logs and records to quickly handle all documentation for English asa Second Language Department.Managed filing system, entered data and completed other clerical tasks.Assisted coworkers and staff members with special tasks on daily basis.Performed research to collect and record industry data.Continually sought methods for improving daily operations, communications withadministration, recordkeeping and data entry for increased efficiency. Show less

• 

  Collierville Schools

  Sept 2015 - Dec 2016

  ESL Teacher

  Analyzed and compiled data to prepare comprehensive reports for management.Managed electronic and paper filing systems by updating paperwork, maintaining documentsand accurately recording information.Conferred with parents by telephone, text or email to provide information about their studentsCompleted administrative tasks by performing business correspondence, transcription anddata entry.Built and maintained excellent parent relationships through timely response to inquiries andgoing above and beyond to accommodate unusual requests.Supported company leaders by managing budgets, scheduling appointments and organizingitinerary.Facilitated timely delivery of special projects to meet organizational and departmentalobjectives.Used Ellevation to prepare various correspondence, reports and other written material.Created and implemented standard operating procedures for records handling.Liaised between classroom teachers and parents and maintained effective lines ofcommunication.Found new sources for teacher supplies and closely monitored inventory use to keep costs inbudget.Maintained clean classroom area to promote positive, professional environment for students.Completed forms, reports, logs and records to quickly handle all documentation for English asa Second Language Department.Managed filing system, entered data and completed other clerical tasks.Assisted coworkers and staff members with special tasks on daily basis.Performed research to collect and record industry data.Continually sought methods for improving daily operations, communications withadministration, recordkeeping and data entry for increased efficiency. Show less

• 

  ServiceMaster Restore®

  May 2018 - Jan 2019

  Administrative Assistant

  Restocked supplies and placed purchase orders to maintain adequate stock levels.Sorted and distributed office mail and recorded incoming shipments for corporate records.Performed research to collect and record industry data.Developed and updated spreadsheets and databases to track, analyze and report onperformance and sales data.Interacted with professional services personnel to receive orders, direct activities andcommunicate instructions.Processed invoices and expenses using QuickBooks to facilitate on-time payment.Handled client correspondence and tracked records to foster office efficiency.Monitored premises, screened visitors.Executed record filing system to improve document organization and management.Answered multi-line phone system, routing calls, delivering messages to staff and greetingvisitors.Maintained payroll information by calculating, collecting and entering data.Verified timekeeping records and handled any discrepancies with employees. Show less

• 

  Memphis-Shelby County Schools

  Jan 2019 - Mar 2022

  ESL Teacher

  Analyzed and compiled data to prepare comprehensive reports for management.Managed electronic and paper filing systems by updating paperwork, maintaining documentsand accurately recording information.Conferred with parents by telephone, text or email to provide information about their studentsCompleted administrative tasks by performing business correspondence, transcription anddata entry.Built and maintained excellent parent relationships through timely response to inquiries andgoing above and beyond to accommodate unusual requests.Supported company leaders by managing budgets, scheduling appointments and organizingitinerary.Facilitated timely delivery of special projects to meet organizational and departmentalobjectives.Used Ellevation to prepare various correspondence, reports and other written material.Created and implemented standard operating procedures for records handling.Liaised between classroom teachers and parents and maintained effective lines ofcommunication.Found new sources for teacher supplies and closely monitored inventory use to keep costs inbudget.Maintained clean classroom area to promote positive, professional environment for students.Completed forms, reports, logs and records to quickly handle all documentation for English asa Second Language Department.Managed filing system, entered data and completed other clerical tasks.Assisted coworkers and staff members with special tasks on daily basis.Performed research to collect and record industry data.Continually sought methods for improving daily operations, communications withadministration, recordkeeping and data entry for increased efficiency. Show less

• 

  American National

  Mar 2022 - Nov 2022

  Senior Human Resources Coordinator