
Jessica B.
Human Resources Consultant – Benefits Enrollment & Client Support

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About me
Global Talent Attraction and Acquisition
Education

Texas Woman's University
2015 - 2017Master of Business Administration (M.B.A.) Business Administration and Management, General
Patten University
2011 - 2013Bachelor's Degree Organizational Management•Use a portfolio assessment and data analysis to measure organizational strengths, needs and outcomes necessary for success in a competitive environment.•Apply a variety of organizational and business leadership strategies based on changing contexts in economic and operating situations.•Demonstrate sound principles and practices in business law and ethics.•Apply a working knowledge of the principles and practices of managerial economics and finance, human resource leadership… Show more •Use a portfolio assessment and data analysis to measure organizational strengths, needs and outcomes necessary for success in a competitive environment.•Apply a variety of organizational and business leadership strategies based on changing contexts in economic and operating situations.•Demonstrate sound principles and practices in business law and ethics.•Apply a working knowledge of the principles and practices of managerial economics and finance, human resource leadership, strategic planning, marketing, public relations and business development.•Demonstrate in a business plan-related capstone project mastery of balanced reasoning and analysis using research methodology and depth and breadth of degree program knowledge. Show less
Experience

Texas Health and Human Services Commission
Jan 2015 - Jan 2017Human Resources Consultant – Benefits Enrollment & Client Support• Provided support to clients accessing government benefits, conducting eligibility assessments and navigating benefit enrollment processes.• Played a key role in benefits administration, resolving claims and discrepancies and ensuring timely and accurate support for clients.• Responded to inquiries related to service credit, employment history, and benefits information, providing knowledgeable and responsive support.

Randstad USA
Jan 2017 - Jan 2019Human Capital Strategy Consultant – Recruitment & Onboarding• Collaborated closely with clients to develop and implement HR strategies aligned with business objectives, providing comprehensive support in talent acquisition, benefits, and employee relations.• Specialized in staffing and direct hire placements across diverse industries, leveraging industry expertise and recruitment best practices to identify top talent.• Managed full-cycle recruitment processes, including candidate sourcing, screening, interviewing, and selection, ensuring alignment with client needs and requirements.• Facilitated new hire orientation and onboarding sessions, delivering engaging and informative experiences for new employees.• Managed payroll processing and HR administration for multiple clients, ensuring accuracy and compliance with regulatory standards. Show less

Taylored Solutions Executive Search
Jan 2018 - nowOrganizational Development Consultant (Human Capital)• Partnered with clients to develop tailored human capital strategies, providing strategic guidance on talent acquisition and workforce planning initiatives.• Managed end-to-end recruitment processes, from job posting and candidate sourcing to interview coordination and offer negotiation, ensuring a seamless candidate experience.• Leveraged data-driven insights to optimize recruitment strategies and drive process improvements, resulting in increased efficiency and cost savings.• Facilitated new hire onboarding and orientation sessions, aligning employee experiences with organizational culture and values.• Successfully delivered talent solutions for clients across diverse industries, contributing to organizational growth and success. Show less

JAB Recruitment
Jan 2019 - Jan 2019Talent Acquisition Consultant (Contract)• Cultivated and nurtured client relationships, driving business expansion and market penetration across multiple industries.• Identified client pain points and developed customized recruitment solutions to address workforce challenges and improve retention.• Managed contingent labor programs for clients in dynamic sectors, providing strategic workforce management and talent optimization solutions.• Processed payroll for contingent employees, ensuring compliance with regulatory requirements and adherence to client standards. Show less

EY
Jun 2021 - nowGlobal Talent Attraction & Acquisition• Led a recruitment processes optimization engagement, analyzing current state process maps, gathering data, and creating design documents to identify inefficiencies and recommend areas for change management and process improvements.• Applied Lean and Six Sigma principles to streamline recruitment processes, eliminating inefficiencies and improving workflows.• Reviewed and assessed business processes to remove unnecessary steps, streamline workflows, and enhance recruitment operations across the organization• Collaborated with stakeholders to identify pain points in Workday and Eightfold system integration, recommending configuration changes and solutions to align platform capabilities with recruitment optimization strategies.• Led projects using Waterfall and Agile methodologies, managing end-to-end recruitment process optimization and system integration initiatives to enhance talent acquisition operations.• Provided insights into platform communication gaps and proposed strategies to ensure seamless integration, resulting in improved efficiency and alignment with recruitment goals.• Advised Partners of Service Line Practices on organizational development strategies aligned with business objectives, leveraging deep understanding of organizational dynamics and industry trends.• Developed and implemented talent management initiatives to attract, retain, and develop top talent, including performance management processes, succession planning, and leadership development programs.• Conducted organizational assessments and provided actionable insights to drive organizational effectiveness and enhance employee engagement.• Led change management initiatives to support organizational transformations, ensuring successful adoption and implementation of new processes and systems.• Taught Welcome to EY/Joining One EY trainings providing valuable insights and guidance to facilitate successful integration and onboarding experiences for new hires. Show less
Licenses & Certifications
- View certificate

The Science of Well-Being
Yale UniversityJul 2023 - View certificate

EY Better Me - Wellbeing - Bronze Learning (2023)
EYJul 2023 - View certificate

Foundations of Project Management
GoogleJan 2025 - View certificate

Finding Purpose and Meaning In Life: Living for What Matters Most
University of MichiganJun 2023 - View certificate

EY My Purpose - Bronze Learning (2023)
EYJun 2023 - View certificate

Social Recruiting for Recruiters
LinkedInMar 2019 - View certificate

Project Initiation: Starting a Successful Project
GoogleFeb 2025 - View certificate

Project Planning: Putting It All Together
GoogleAug 2025 - View certificate

EY Strategy - Bronze Learning (2023)
EYAug 2023 - View certificate

Project Initiation: Starting a Successful Project
GoogleFeb 2025
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