Syed Mohd Zaid 🇮🇳

Experience

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  Tata Docomo

  Jun 2012 - Apr 2013

  Distributor Sales Specialist- Channel Sales

  *Involved sales of Prepaid mobile numbers including NEW activation/MNP activation/Lapu balance maintenance in the asisgned market*Coordination with Retailer to build a retail prepaid business*Ensur Branding of the company in the assign market*Worked as a Tertiary sales officer

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  Springlife Matrases

  Jun 2013 - May 2014

  Warehouse Stock Supervisor (Manufacturing Unit)

  *Worked as a Supervisor handling all stock related activity received/dispatched of product*Handling Billing or invoice related work *Parties followup recieved order by the existing client than execution or dispatched

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  Vodafone

  May 2014 - Sept 2016

  Floor Supervisor -Retail B2C Operation

  *Supervise Team of 10 executive at store lavel*Manage store under guidence of store manager*Manage all store operation lead closer catchment with team*Involved in sales of postapid mobile number and datacard for retail & corporate segment*Focused on walkin customer execution of business at store*ensuring customer satisfaction with proper service work upon NPS*Ensuring maximize business revenue enhancement*Coordinate with service Team to get minimum TAT for activation*Handling B2B/B2C Customer*Maintaining excellent Relationship with client customer Show less

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  Bharti Airtel

  Dec 2016 - Aug 2022

  Franchise Manager- Retail B2C Operation

  Team size approx 5-10 executive along with the channel partner Deliver sales target for all products voice prepaid / post-paid, data, VAS, handsets, Fixed line DSL Broadband, D2H, Airtel money “Airtel Payments Bank etc.) by executing the distribution strategy at the channel-partner level  Monitor quality of acquisition through the franchise channel  Worked with multiple Channel partner and handling their sales team motivate them trained them to get the higher business, encourage channel partner for business penetration to get the higher ROI. Competition tracking & reporting– schemes & programs Ensure availability of stock at retail while adhering to the norms  Execute promotional activities for channel partners to drive sales and build market credibility  Achieve zonal revenue target for the Franchise channel across all products.  Achieve retail (MBO) or Corporate –SME expansion targets through increase in number of outlets with existing and new StoreOperations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-timeStrategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell To ensure required MIS & tracking at CRO levels Provide suggestions /feedback to improve store productivityTo ensure daily roistering & briefing to store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Show less

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  JioBusiness

  Sept 2022 - Sept 2023

  Assistant Manager -B2B Sales

  Hunting & Farming (Micro-SMB) Accounts

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  Airtel Business

  Sept 2023 - now

  Manager - B2B Sales Operation (Acquisition & Key account)

  Managing a portfolio of 100+ Premium farming accounts,Hunting new accounts lead generation to lead closer, Responsible for managing and nurturing long lasting relationship with the existing key account and stakeholders and also answerable their queries and identify new business opportunities fulfill their requirements within a timeline & sort out their escalations & concerns, as well as focus on to add new clients for enhancing our company revenue & Create sales funnel and ensuring account penetration, Managing the entire sales process effectively from query generation to payment.Products: Internet Lease Line Mobility( Post-paid ) PRI/SIPMPLS (P2P) Data Card Dongels Toll Free ServicesNLD (local Loop) IVR Virtual Number DSL BroadbandCloud Computing CpaaS WhatsApp Business (Bulk SMS Services) Video Conferencing, Managed Services, Cloud Internet of things (IOT) Businesses Show less