Hani Alabed

Experience

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  CSB (Consulting and IT Solution's Bureau)

  Sept 2004 - Aug 2006

  Technical Support

  * Responsible for supporting clients with any kind of an IT solutions theyrequired such as internet connections, LAN network infrastructure, WANsolutions.

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  UNDP (United Nation's Development Program)

  Mar 2007 - May 2008

  Archivist

  * Responsible e for organizing and maintaining the Data, photos, Book library.* Responsible for assisting the IT for whatever is needed regarding the help deskissues and network administration.

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  Amadeus

  Jan 2009 - Apr 2009

  Technical Support

  * Responsible for supporting 500 offices for installing and maintaining Amadeussystem on all of their PC.* responsible for network administration and workstations help desk over theAmadeus Syrian main office.

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  UNDP Project (United Nation's Development Program)

  Jul 2009 - Aug 2009

  IT Officer

  * Responsible for maintaining and supporting the workstations and servers inthe Primary and secondary NSAF Project offices responsible for all IT relatedissues and equipment maintenance (hardware and software)

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  UNHCR (United Nation's High Commissioner for Refugee's)

  Aug 2009 - Dec 2013

  Senior ICT Assistant

  * Help in monitoring and maintaining the LAN infrastructure, ICTequipment, Network Servers, etc to prevent faults occurring* Carry out hardware / software maintenance as needed* Provide first line technical support and training in UNHCR applications forUNHCR users (Help Desk)* Responsible for creating images for PCs and Laptops* Responsible for keeping clear inventory list of ICT equipment* Carry out the update process from the Office XP to Office 2010 on UNHCRcomputers.* Participate in proGres database administration by carrying out tasks of datasharing such as ROT as well as users and profile administration.* Back up the proGres database administrator in doing the Weekly ROT* Help in installing and configuring proGres mobile kits including servers.* Perform RAIS server management and administration duties.* Backup the Novell Lansuper for creating necessary Novell, GroupWise,and/or FTS for UNHCR users.* Responsible for helping users to archive their e‐mails as well asdeleing their accounts after departures* Oversee the daily backups of the different servers* Help in providing necessary specifications of IT equipment’s and officeappliances for Supply unit. Show less

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  Interfejs Global Systems AB (Currently IT Centrum)

  Oct 2016 - Sept 2019

  Information Technology Technician

  • Server 2012 – 2016 and Client with Windows 10 Pro : Installing and configuring hardware and software components to ensure usability.• Troubleshooting hardware and software issues.• Repairing or replacing damaged hardware.• Setup and manage mail System Exchange online!• Manage Office 365 business environment; Licenses and features.• Wireless LAN and Mesh: Setup and troubleshooting!• IOS and Android mobile systems: initialization and configuration!

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  Ricoh IT-Partner AB

  Sept 2019 - Feb 2020

  Information Technology Consultant

  • Active Directory (ADFS, management systems).• OMS (log analysis, automation, security and compliance).• DLP and SIEM för all services.• Network services (firewalls, Wi-Fi, switches, IPS, whitelist, MFA VPN services, etc.)• A state-of-the-art platform based on the latest technology from Dell, Microsoft and VMware located in two of the most secure data centers in the European region.• Constantly increasing and developing the security level together with the client for all services provided. Show less

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  International English Schools

  Aug 2021 - now

  Information Technology Representative

  • IT Resource planning and maintenance.• IT Support and training.• IT Operations.• IT and Information Security.• Maintaining and administration of G Suite for Education.