
Vikkie Burke
Administrative Support II/HR & Payroll Specialist

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About me
Human Resources Management Major
Education

Ottawa University
2020 - 2024Bachelor of Business Administration - BBA Human Resources Management
Brown Mackie College-Kansas City
2005 - 2007Associate of Applied Science Computer Software Technology 3.9 GPAActivities and Societies: Phi Theta Kappa; Federal Work Study Program
Experience

Johnson County
Jun 2008 - Jul 2015Administrative Support II/HR & Payroll SpecialistLiaison for three different Departments within Johnson County Government. Departments ranged in size from 50 to 300.•Maintain files both public and confidential, distribute reports, and process transactions into systems; type form letters, labels, mail merges and correspondence; proofread information; schedule meetings, interviews, and other functions. •Order, inventory, receive, and shelve routine supplies; review invoices/packing slips to ensure shipment is correct, and follow up on discrepancies; track expenditures.•Track FMLA time for departmental reference. •Work with HR department on numerous special projects including Employee Recognition Banquet, monthly Anniversary Lists and other projects.•Work with Risk Management to insure proper notifications, permits, licenses and other required paperwork is distributed to appropriate locations.•Assist with annual benefit open enrollment period.•Establish, modify, and maintain a system for tracking the progress of work that is the responsibility of senior management; train and orient new employees; provide and explain relevant policies and procedures; compose routine correspondence on behalf of senior management. •Schedule and cancel appointments; maintain calendars; schedule rooms for classes, meetings, and conferences; coordinate audio visual and training equipment; type complex documents of a technical nature; proofread for spelling and grammar; use multiple software applications to prepare information. •Conduct tasks associated with payroll processing such as verify timesheets, research and provide resolution to payroll discrepancies; complete and verify data entry; distribute paychecks; provide information and answer questions from staff regarding payroll issues; maintain attendance and leave tracking records; act as department/agency/functional resource in data management systems, and provide training to new users; coordinate Family and Medical Leave according to policies, procedures, and guidelines. Show less

FedEx
Jul 2015 - Nov 2016Talent Acquisition CoordinatorUnder direction of the Manager of District Human Resources, the Talent Acquisition Coordinator provides daily support in the areas of recruiting, onboarding, and administration relative to the hiring of package handlers in the assigned coverage area. Must be able to travel up to 50% of the time as business needs dictate.Essential Functions:•Coordinates/conducts full cycle recruiting and hiring process for package handlers for one or more stations/hubs. Ensures proper process administration in partnership with operations and HR business partners and compliance with company policy and procedures.•Coordinates interview scheduling, conducts package handler interviews and make recommendations for hires, ensuring proper ongoing file maintenance and disposition of all applicants.•Coordinates/facilitates the new hire orientation process, including scheduling the orientation, ensuring accurate new hire paperwork completion and creating the employee file.•Participates in recruiting events such as attending job fairs and monthly outreach events and builds strategic business relationships with recruiting contacts. Supports the overall recruitment strategy in collaboration with the talent acquisition specialist and HR business partners, including peak planning and targeted recruitment activities.•Provides local employees relations support by engaging in the general intake process and customer service and support for both internal and external customers. Serves as an ambassador of the employee experience.•Updates and monitors HR-related reports under the guidance of HR management or HR business partners. This includes participation in all government-sponsored tax credit programs.•Support HR business partners with completion of HR assessment.•Support HR management and HR business partners to ensure HR BCSA compliance related to the hiring process.•Evaluate package handler turnover trends to inform sourcing and recruitment activities.•Performs other duties as assigned. Show less

TransAm Trucking, Inc.
Nov 2016 - Jul 2017Human Resources Sourcing SpecialistPrimary Responsibilities for Human Resources Sourcing Specialist:•Understand recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs. •Initially pre-screen resumes and applications for qualified applicants. Analyze information and compare to job requirements. Schedule interviews with pre-qualified applicants.•Assist in performing reference checks on prospective employees.•Update internal job postings to bulletin boards on biweekly basis or as needed.•Send rejection letters to interviewed applicants.•Enter applicant information into the Applicant Tracking Database.•Ensure all new hires have job descriptions ready for signature prior to scheduled start date. If not, notify HR management with adequate time to finalize and prepare. •Prepares New Hire Itinerary and hew hire packet for all new employees.•Ensures all required new hire paperwork is signed and files are complete.•Conduct new hire orientation for all non-driver new hires and ensure all new hire paperwork is completed.•Maintain confidentiality of all personnel information.•Maintain all current and former employee personnel files.•Respond to requests for employment verifications for office and shop employees, obtain proper approvals as needed.•Scan all non-driver applicant documentation and non-driver employee personnel file to system.•Work with department managers to make sure job descriptions are reviewed and updated with necessary changes on an annual basis.•Help organize company events.•Assists HR Manager with projects as needed. Show less

Peruvian Connection
Aug 2017 - Jul 2018Order Processing SpecialistResponsible for ensuring that customer order payments are appropriately processed, preparing and monitoring order processing reports, processing credit card transactions, refund checks and returns, and coordinating a variety of customer order-related duties, including gift cards, shipping, and customer adjustments. Duties: Process Orders: Review and monitor daily Held Order Report Review daily Order Error batch to ensure orders are released and processed Enter mail and fax orders Enter Remote Store orders Work with Store associates regarding Remote orders Process and mail Gift Card orders per customer’s request Process Credits or Debits: Issue credit or debits to orders for miscellaneous reasons Adjust shipping to credit or debit customer’s accounts Generate refund checks Generate Merchandise and Gift card return refunds Work closely with Customer Service and Contact Center: Advise C/S of orders from reports that need special attention regarding items or pay method Work together to resolve issues that might arise with customer’s orders Work together with Shipping Department: Advise Shipping and monitor orders that need urgent shipping Work with orders per their request that need special attention before shipping Void, un-reserve, or cancel items on picks/orders as instructed Work with Inventory: Adjust inventory as needed per Return or Shipping departments Enter annual physical inventory counts Process Credit Card transactions: Run daily Deposit/Refund for US/GM/UK companies Send report and card totals to proper persons Perform miscellaneous duties as needed Show less

Johnson County, KS Government
Jul 2018 - Apr 2021Admissions AssistantThis position is responsible for a variety of administrative tasks, such as obtaining all required paperwork and documentation in compliance with state standards; as well as completing intakes with new clients, providing a program overview to the client and their family and working with external organizations to coordinate billing and reimbursement processes. They also perform tasks to ensure various licensing requirements are completed, such as annual employee background screening. Administrative duties include the following examples: Answers phones, refers calls and clients; greets clients and gives standard information in response to phone, email, or in-person inquiries. Creates and maintains files both public and confidential; distributes reports and performs data entry into systems; types form letters, labels, mail merges, and correspondence; proofreads information; schedules appointments, meetings, and other functions. Assists clients with completing routine forms when appropriate; collects forms and any supporting documents, reviews for accuracy and completeness; copies, collates, and routes forms to appropriate locations or staff. Calculates and collects fees for payment; resolves a variety of basic complaints, problems, and billing disputes; completes preliminary audit of cash and checks collected. Show less

CAV Systems Ltd
Apr 2023 - Oct 2023Sales AssistantThis was a contract position.

Confidential
Nov 2023 - Mar 2024Human Resources Assistant
Word-Tech Inc
Jun 2024 - nowOffice AdministratorResponsible for accounting processes including billing, accounts receivable, accounts payable, payroll, and other duties as assigned by management.
Licenses & Certifications

SHRM Member
SHRMSept 2020
The Administrative Professional Certificate Program
Mid-America Regional CouncilApr 2014
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