
Eunice Nyala
Africa Head of Sales

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About me
CEO & Founder Etiquette Xllent Co. Ltd | Executive Coach | Business Etiquette & Personal Brand Expert | Non-Executive Board Director in various Boards | Former Banker.
Education

University of Glamorgan, Wales UK
2008 - 2010Master of Science (MSc) MarketingMSc Marketing

Academy of Executive Coaching (AoEC), UK
2015 - 2015Practitioner Diploma Executive Coaching
CIM | The Chartered Institute of Marketing
2003 - 2007Professional Post Graduate MarketingPostgraduate Marketing
Experience

Barclaycard International
Jan 2002 - Nov 2008Africa Head of SalesI directed Africa Acquiring Commercial Plans, P&L accounts and development of goals and financial objectives. I monitored and tracked performance towards goals. I provided strategic direction and leadership to Merchant Services department for various African countries and 31 countries where Barclays is not present.My Accomplishments:- I implemented a new Point-Of-Sale model resulting in increased revenue, higher customer retention, and recuperation of lost business. - I utilised the first distant learning program in Barclays for 8K+ employees in Barclays Africa, which enabled staff to develop industry knowledge, skills, and attitude required for a successful, rewarding and long-term career. - I established the first American Express merchant services in East Africa. Additional Experience: Achieving Market Leadership Program Manager, Barclays Head Office, London, UK Show less

G4S Kenya Ltd
Jan 2011 - Jul 2015Commercial DirectorI garnered new business through lead follow ups and bid negotiations for optimal commercial/risk terms to drive new revenue. I provided strategic direction and leadership focusing on business growth and customer base. I managed P&L for all business divisions and delivered revenue budgets. I identified potential growth opportunities for new product/service development and acquisition. I ensured compliance with pricing, risk, and commercial contract terms. I led price increase strategies and applications. My Accomplishments:- I doubled revenue budgets through application of new sales from 13% organic growth in one year. - I increased customer retention through efficient corporate affairs and strategic branding. Show less

Xllent Company and Yeva Group
Jan 2015 - nowCEO & FounderAs Lead Facilitator and Executive Coach, I help emerging leaders and corporate clients achieve executive presence by enhancing their confidence and self esteem to help them stand out in this highly competitive marketplace. I develop and deliver training programs to educate clients on how to turn contacts into contracts and effectively support their business from the inside out.My Accomplishment:- I achieved significant growth over the years through training and coaching over 100 top corporate clients. Show less

Goldman Sachs 10K Women Program: United States International University (USIU) Africa
Jan 2016 - May 2018Business Advisor & CoachI provided support and guidance to start up and current SME businesses looking to increase business revenues, create jobs, and expand female contributions to communities. I assisted women entrepreneurs in growing their businesses, develop business acumen, and learn about various types of financing. I assessed opportunities through forecasting and analysing cash flow and ROI. I partnered with owners on customer value proposition and customer acquisition by identifying business culture, vision, and targeted market. I also supported business expansion into new regions and introduction of new products/services. I serve as advisor, coach, and mentor to develop and maintain genuine relationships with clients. My Accomplishments:- I provided business advisory service to 50+ women owned businesses resulting in growth and international presence from strategically developed growth plans. - I connected various companies to external business support services utilising local entrepreneurial ecosystem. Show less

Strathmore University Business School
Nov 2016 - nowAdjunct Executive CoachI supervise leadership development programs and support management in achieving personal and professional goals. I act as change agent to assist leaders in discovering root problems and develop emotional intelligence. I educate organisations on creating and maintaining motivating environments and creating fulfilled employees to produce high performance results. My Accomplishments:- I have continued to provide executive coaching services to a myriad of leaders in Advanced Management programs, Senior Leadership Management, CEO Apprenticeship programs and more.- I offer coaching and advisory services on specific SME businesses through an Owner Management Program. Show less
Licenses & Certifications
- View certificate

Chartered Institute of Bankers (ACIB); Certification in Bank Card Management, IFS UK
LinkedInJul 2018
Honors & Awards
- Awarded to Eunice NyalaFinalist in Africa’s Most Influential Women in Business & Government Awards, 2013 CEO Magazine 2014
Volunteer Experience
Chairman Board of Directors
Issued by Kenya Association of Women Business Owners on Jan 2008
Associated with Eunice NyalaCoaching & training for less fortunate girls in Kenya.
Issued by One-Girl-Can Philanthropy on Jan 2016
Associated with Eunice Nyala
Languages
- enEnglish
- kiKiswahili
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