Valentin Atanase

Experience

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  Asociatia Alewijnse Training Center Romania, Galati

  Nov 2013 - Nov 2014

  Training
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  ELINFO COMPUTER

  Feb 2014 - Feb 2015

  Engineer IT
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  THECON

  Mar 2015 - Nov 2015

  SEO Analyst
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  CGS (Computer Generated Solutions)

  Feb 2016 - Jun 2025

  Advanced Technical Support:- Provided second-level technical support to internal employees, handling escalated issues from Tier 1.- Collaborated with Tier 1 support and other IT teams ensuring continuous improvement of support processes.System and Network Management:- Installed, configured, and maintained computer hardware, software, network equipment, and printers, ensuring all components are operating efficiently.- Conducted regular system checks and maintenance, including patch management, updates, and backups, ensuring compliance with organizational policies and security standards.Inventory Management:- Maintained a comprehensive inventory of all IT assets, including PCs, monitors, and accessories, utilizing inventory management software to track and update asset records.- Improved inventory tracking system, which enhanced the accuracy and efficiency of asset management.User Account and Access Management:- Set up accounts for new users, ensuring they have the necessary access and resources to perform their duties.- Conducted regular reviews of user accounts and permissions, maintaining security and compliance with company policies.Testing and Implementation:- Testing and implementation of new technologies, assessing their compatibility with existing systems and their potential to enhance productivity.- Created and maintained detailed documentation for troubleshooting procedures, system configurations, and best practices.Security and Compliance:- Monitored and implemented IT security protocols, including antivirus software, firewalls, and encryption, to protect company data and IT assets.- Responded to security incidents and conducted investigations to identify and mitigate threats. Show less

  • Developer Support Engineer

    Jan 2025 - Jun 2025

  • IT Helpdesk Specialist

    Feb 2016 - Jan 2025
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  Alewijnse

  May 2025 - now

  ICT