Stephanny Kodrat

Experience

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  PT. Sari Coffee Indonesia (Starbucks Indonesia)

  Sept 2009 - Feb 2020

  As a store manager with a decade of experience in the people-centric coffee industry, I honed my leadership and management skills. My responsibilities included overseeing diverse tasks such as inventory management, store operations, staffing, scheduling, continuous improvement initiatives, business analysis, and recruiting. I successfully led and managed a team of 15-25 partners, showcasing my capability to handle various aspects of store operations and ensuring the overall success of the business. Show less I was responsible for ensuring the smooth operation of the shift I led and maintaining customer satisfaction. This involved overseeing various aspects of store administration and understanding the store's order needs. I played a crucial role in managing daily operations, coordinating tasks, and addressing any issues that arose during my shift to ensure a positive customer experience. Additionally, I gained valuable insights into store administration and learned to effectively manage inventory and orders to meet the demands of the business. Show less I transitioned from a part-time position and took on increased responsibilities. During this time, I played a key role in developing my teammates, helping them enhance their job performance. This experience allowed me to sharpen my leadership skills and contribute to a more efficient and cohesive team. Additionally, I dedicated myself to expanding my knowledge and passion for coffee, ensuring that I stayed current with industry trends and provided exceptional service to customers. Overall, my journey from part-time to full-time barista equipped me with valuable leadership skills and deepened my expertise in the world of coffee. Show less

  • Store Manager

    Nov 2014 - Feb 2020

  • Assistant Store Manager

    Aug 2014 - Oct 2014

  • Retail Management Trainee

    Jun 2014 - Jul 2014

  • Shift Supervisor

    May 2011 - May 2014

  • Barista

    Jan 2011 - Apr 2011

  • Barista

    Sept 2009 - Dec 2010
• 

  1 People

  Feb 2020 - Jun 2022

  Expanding market reach globally by engaging with marketplaces, commercial banks, and B2B retail stores. I conduct audits of our company website and various online platforms. Reach out to influencers for potential collaborations, aiming to enhance brand visibility and building strong customer relationships. Organizing events aimed at attracting participants and driving sales for the company. I focus on creating engaging experiences that showcase our products and services. During these events, I actively engage with attendees, offering in-depth product knowledge and fostering connections to enhance their understanding and interest. Overall, my role revolves around seamlessly blending event management with sales strategies to maximize brand visibility and customer engagement.

  • E-Commerce & Marketing Executive

    Nov 2020 - Jun 2022

  • Event Specialist

    Feb 2020 - Nov 2020
• 

  Meramu Bumbu

  Dec 2020 - Dec 2024

  Founder
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  AddOn Systems Singapore

  Jun 2022 - Nov 2024

  In my current role, my primary focus is on the renewal aspect of sales. While the overall workflow remains consistent with my previous position, involving tasks like price checking with vendors and coordinating with the operations team upon customer order confirmation, there are additional responsibilities.One notable aspect is the management of public sector inquiries, particularly from the Singapore government. This involves understanding and addressing specific requirements unique to government clients. Additionally, I've taken on the responsibility of handling supply and delivery quotes for orders related to laptops and desktops. This expanded role allows me to navigate the complexities of government contracts and efficiently manage the procurement process for hardware orders. Show less As a Sales Support Executive, my primary responsibilities involve collaborating with the account manager to prepare quotations, verifying prices with vendors, and facilitating smooth communication with the operations team upon customer order confirmation. Additionally, I proactively handle the renewal process for customer hardware and software licenses, ensuring timely quotes are provided three months prior to the expiry date. This role requires effective coordination and attention to detail to enhance the overall sales process and maintain customer satisfaction. Show less

  • Relationship Specialist

    Aug 2023 - Nov 2024

  • Sales Support Executive

    Jun 2022 - Jul 2023
• 

  Bazar Bizar - Living

  Nov 2024 - now

  Detail-oriented and proactive E-commerce Support Specialist with experience in managing online marketplace operations. Adept at product data entry and customer support, ensuring smooth and efficient e-commerce workflows. Passionate about optimizing marketplace performance and providing excellent customer experiences.

  • E-commerce Support Assistant Manager

    Jul 2025 - now

  • E-Commerce Support Specialist

    Nov 2024 - Jul 2025